Tag: SmartThings App

New SmartThings App Update Available

We’ve been hard at work behind the scenes, and we’re excited to introduce our users to a new interface and look for the SmartThings app that makes controlling and monitoring your home easier than ever.

This app update, available on iOS and Android, was designed to make navigation more seamless and the overall design and functionality more intuitive in how users are using the app to automate their homes.

Users can now access a redesigned home screen for quick navigation, easily find all of their devices through search by brand, and see each of their devices categorized by room.

We’ve also added product photos to our setup process to make it as easy as possible to add TVs and home appliances to the app.

Here’s what you can expect from our new look:

  • Your SmartThings app now reflects your home’s unique set up showcasing devices room by room.
  • Favorite scenes and devices are showcased on your new “Home” screen for quick and easy access.
  • Navigation is easier, and more intuitive.  With this feature you can access all of your devices, scenes and automations in a selected location.
  • Users can move to another location or main menu items like devices, rooms, scenes, members, automations and history.
  • Context based status updates have launched on your home screen; the most important alerts are now shown when you open the app.
  • Device setup is easier! Product photos and clear step by step descriptions are available.  We’ve also made it easier to set up your TVs and home appliances.
  • Continue expanding your ecosystem- you can now search and add devices by brand.

If you need assistance with the changes, our customer service team would be happy to answer any questions you may have on our new look and features. Get in touch with us by phone at 1-800-SAMSUNG or send us a note at support@smartthings.com.

SmartThings on Windows Mobile

Updated – January 13, 2017

We had every intention of maintaining the Windows Mobile experience, as described below, at the time of this article’s publication. Unfortunately, since then, we have made the tough decision to discontinue support for the Windows Mobile platform. For more information, please see this article.

We are leaving the following content in place for future reference.


Wondering what’s going on with the SmartThings app on Windows Mobile? We’ve got an update from our development team.

After our announcement earlier this week of version 2.1.0 of the app for iOS and Android, we wanted to assure our Windows Mobile customers that we haven’t forgotten about you. We’re incredibly proud to be one of the very few smart home systems that supports all three major phone platforms, and we wanted to make sure you had some insight into the development process.

While we’re always working to make sure you have a great SmartThings experience on any device you choose, we know that Windows Mobile users are anxiously awaiting an updated version of the app, so here’s what’s in store:

Instead of doing a large app interface overhaul like we did with iOS and Android, we’ll be releasing individual features over time. The size of each app development team is proportional to the number of SmartThings customers on that platform, so our Windows Mobile team is smaller (though no less dedicated!) than our iOS and Android teams. We plan to do these version releases approximately once a month with a primary focus on stability and bug fixes, but which will frequently be accompanied by updates to features, functionality, and design.

What does that mean for you right now? Well, we hope to have Rooms capability in your hands in the coming days. Looking a little bit further down the road, rest assured that we’ll continue rolling out updates and design changes – though these will follow (and be informed by) updates to iOS and Android.