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November 4, 2024

Q&A: SmartThings and Sapphire Connected Communities Bring Smart Home Solutions to Apartment Residents

You don’t need to own a house to enjoy the perks of a smart home—your apartment can be one, too! Whether renting, owning, or managing a property, you can experience seamless, connected living with the right technology. That’s where SmartThings and our partner, Sapphire Connected Communities, come in. Sapphire Connected Communities is an enterprise software company that has built the first multifamily smart apartment solution on our SmartThings Pro B2B development platform. Together, SmartThings and Sapphire are redefining apartment living. Residents can enjoy all the features in the SmartThings app, and property managers will benefit from an all-in-one solution that boosts convenience, efficiency, and peace of mind for everyone. In our latest LinkedIn Q&A, we chatted with Sapphire to discuss our partnership, how their solutions work with SmartThings, our impact on sustainability in the smart home, and more. Browse the highlights below or keep reading for the full conversation.  The Highlights SmartThings: What is one of the benefits of integrating with Sapphire? Sapphire: It’s important to note that most platforms are very limited in what the resident experience can be, and if they buy devices, chances are they can’t use them at the next place they move to. With SmartThings, if a renter is living in one SmartThings community and moving to another, it’s a very seamless experience of bringing their own devices with them to continue the connected living experience. As technology changes, residents have the flexibility to add what’s important to them, leaving multifamily owners to focus on more permanent fixtures that don’t walk away and can also generate revenue. You will never move into any community needing access to a door lock, a thermostat, and a light fixture. SmartThings: What are some of the benefits of the Sapphire platform, and why should property teams or owners adopt your technology? Sapphire: We are the future of true planning, and here is one of our favorite examples! Traditionally, when appliances have issues, properties wait for those to be reported via work order. Depending on that particular resident's awareness or even priority, there could be a delay in when the issue started and when it was reported. By the time there’s a visible issue with an appliance, there could be a good chance of it being in a worse state than had it been reported sooner. Appliance Diagnostics via Sapphire now gives properties the chance to be proactive versus reactive. Alerts can be managed through the Sapphire dashboard, letting the team know what the issue is and how to fix it, reducing the time spent troubleshooting while improving customer satisfaction.  SmartThings: What are your thoughts on how a partnership like Sapphire and SmartThings push for the ESG (Environmental, Social, and Governance) initiatives multifamily owners are striving to attain? Sapphire: Sapphire makes this possible through an enterprise-level solution, where bulk unit control comes into play. For example, in a 300-unit community, where 30% of the property is vacant. How efficient is it to send a team member out to check and change the thermostats on 90 units, especially during a hot summer day? Now, with this technology, all 90 units can have the thermostats controlled with one press of a button or even adjusted based on scheduled automation.  Our full conversation with Sapphire SmartThings: Hey, Sapphire! Thank you for joining us for a Q&A today. For those who are new to your brand, what is Sapphire and what is your approach to Smart Apartment Technology? Sapphire: Hey, SmartThings! Thanks for having us. At Sapphire Connected Communities, our approach is to provide an experience for Property Management teams and Residents that is different from what they’re used to today. With our unique partnership with SmartThings, Residents can truly customize their smart homes with popular consumer products like Samsung TVs, speakers, indoor cameras, Robot Vacuum cleaners, and many more. The Resident experience is no different than SmartThings' consumer experience, as you would traditionally see with a single-family homeowner. On the property management side, our aim is to provide enterprise smart home software that gives property management teams both the tools to manage and deploy SmartThings at scale. SmartThings: How does our partnership benefit Multi-Dwelling Unit owners and operators?  Sapphire: The partnership makes sense when we’re aiming for reliability, longevity, and stability in the industry. Proptech can be a very volatile industry, so partnering with an organization like Samsung and SmartThings means we can offer multifamily owners and operators peace of mind. The combination of Samsung’s established reputation, vast resources, and commitment to innovation bodes well for enduring success and global impact, and we are really able to leverage your consumer strength and global reach on the platform. Samsung and SmartThings are here to stay!  For Sapphire users who may not be as familiar with you, could you elaborate on what makes the SmartThings platform different from any other IoT platform in the multifamily space today? SmartThings: Our ecosystem is a big part of it. SmartThings has one of the biggest ecosystems out there, offering 6,000+ compatible devices. Through our partnership with companies like Sapphire, we can offer residents in smart apartments an enhanced connected living experience.  So, what is one of the benefits of integrating Sapphire? Sapphire: It’s important to note that most platforms are very limited in what the resident experience can be and if they buy devices, chances are they can’t use them at the next place they move to. With SmartThings, if a renter is living in one SmartThings community and moving to another, it’s a very seamless experience of bringing their own devices with them to continue the connected living experience. As technology changes, residents have the flexibility to add what’s important to them, leaving multifamily owners to focus on more permanent fixtures that don’t walk away and can also generate revenue. You will never move into any community needing access to a door lock, a thermostat, and a light fixture. SmartThings: What are some of the benefits of the Sapphire platform, and why should property teams or owners adopt your technology? Sapphire: We are the future of true planning, and here is one of our favorite examples! Traditionally, when appliances have issues, properties wait for those to be reported via work order. Depending on that particular resident's awareness or even priority, there could be a delay in when the issue started and when it was reported. By the time there’s a visible issue with an appliance, there could be a good chance of it being in a worse state had it been reported sooner. Appliance Diagnostics via Sapphire now gives properties the chance to be proactive versus reactive. Alerts can be managed through the Sapphire dashboard, letting the team know what the issue is and how to fix it, reducing the time spent troubleshooting while improving customer satisfaction.  SmartThings: That sounds like a win-win for everyone! The future of the smart home is simplifying routines and making sure everything works together. Can you tell us a bit more about resident support, what does it look like when residents are trying to connect their own devices via the SmartThings app? Sapphire: One of the reasons why we also love partnering with SmartThings is because of how easy they make this process. The process is designed to be very straight, with clear instructions and automatic detection of many devices, all from within the SmartThings app. It’s easy and user-friendly. From a support standpoint, residents are offered an expanded level of support, where they can go through Sapphire for help or use SmartThings support for assistance via text, phone call, or email. There is also online content available for those who like to figure it out. Switching gears a bit, how can a partnership like Sapphire and SmartThings push for the ESG (Environmental, Social, and Governance) initiatives multifamily owners are striving to attain? SmartThings: SmartThings enables users to monitor and control energy usage in their homes by intelligently managing devices, such as smart thermostats, lighting, and appliances. This can lead to reduced energy consumption, lower utility bills, and a smaller carbon footprint, aligning with environmental sustainability goals.  And with our Works With SmartThings program, we add partners to our ecosystem that also provide solutions that promote energy-efficient homes and residences. What are your thoughts on this? Sapphire: Sapphire also makes this possible through an enterprise-level solution, where bulk unit control comes into play. For example, in a 300-unit community, where 30% of the property is vacant. How efficient is it to send a team member out to check and change the thermostats on 90 units, especially during a hot summer day? Now, with technology, all 90 units can have the thermostats controlled with one press of a button or even adjusted based on scheduled automation.  SmartThings: What does the future look like for Sapphire with this partnership?  Sapphire: The future of IoT alone looks promising, with continued growth and innovation. IoT used to be a luxury commodity in multifamily, and now it’s become an industry standard for working more efficiently. Overall, the future of the Sapphire and SmartThings partnership is likely to be characterized by continued innovation, improved integration experiences for property teams, and expansion outside of the unit as it evolves to meet the changing needs and expectations of users in the smart home market. With Sapphire and SmartThings, we feel we can finally deliver on a truly connected community!  SmartThings: Are there any limitations to the Sapphire and SmartThings experience?  Sapphire: Yes, Sapphire and SmartThings generally require the property to deploy a managed Wi-Fi network or community IoT network in order to provide a community-wide Connected Living experience. Given the expansive device integrations and extensible nature of the resident’s IoT network, the hubs need to be able to communicate seamlessly with the smart devices. A managed WiFi network ensures stable and reliable connectivity.  SmartThings: That was very informative. Thank you to our partners at Sapphire for chatting with us today! It was great learning more about your technology and the solutions you provide to consumers, property teams, and owners. Want to know more? #DoTheSmartThings and drop a note in the comments.  Sapphire: Thank you for having us SmartThings!  Don’t miss our next partner Q&A! Follow us on LinkedIn and X, and to learn more about our partners, visit partners.smartthings.com/supported-devices. 
October 10, 2024

Q&A: SmartThings and ABB on Delivering Simple Smart Home Solutions

What do SmartThings and our partners have in common? We use automation to create a more sustainable, efficient future.  For us and our partner ABB, this future starts at the smart home. Since 1891, ABB has led the way in developing technological innovations in automation, and now offers you solutions connecting devices and appliances, regardless of brand. Users can control their devices from different manufacturers via the ABB-free@home® automation app, which is integrated into  SmartThings seamlessly and sustainably with SmartThings Energy, a comprehensive energy management solution in our app. In our latest LinkedIn Q&A, we chatted with ABB to discuss our partnership, how their products work with SmartThings, and more. Browse the highlights below or keep reading for the full conversation.  The Highlights SmartThings: Walk us through a case study or example of how your products work with SmartThings. ABB: Absolutely! In practice, in a residential apartment setting, residents can now holistically manage appliances and devices from different manufacturers via a single home automation app for seamless and complete home management. It’s effortless. It can all be done from intuitive wall panels, laptops, or smartphones. The first-of-a-kind integrated system covers residents’ every need: lighting, blinds, door entry, energy flows, EV charging, smart sockets, appliances, heating, ventilation, air conditioning (HVAC), home entertainment, and load management. SmartThings: Sustainability is a very important topic for both SmartThings and Samsung through SmartThings Energy and programs like Flex Connect. How can residents take their energy consumption into their own hands with ABB?  ABB: Homeowners want to save energy, but they also need ease of use when it comes to technology to simply enjoy the best of seamless, connected, and holistic modern living. That means addressing their needs at the most basic level with one manufacturer-agnostic interface. Together with SmartThings, we help residents make a home their own in terms of customization and convenience, but also energy management. Through the central management of solar energy generated, battery storage, and EV chargers, energy consumption can be optimized accordingly – thus improving their impact on the planet. SmartThings: We are all about keeping it simple! And speaking of devices talking to each other, how does ABB-free@home® work with Matter? And why does Matter matter? ABB: People are adopting smart home technology at lightning speed. To keep pace, we, as industry players, need to consider things like standardization. ABB is a leading player in the cross-manufacturer connection standard Matter and the network protocol Thread. Boasting support from industry giants such as Amazon, Apple, Google, and Samsung, Matter, for example, signifies a crucial step towards ‘interoperability,’ allowing diverse devices and systems to communicate effortlessly. ABB acquired Eve Systems in June of last year. Based on Matter, Eve Energy, Eve Motion, and Eve Door & Window devices are already part of the SmartThings ecosystem. SmartThings: A big misconception is the time and energy it takes to get started and set up a smart home. Is all this new technology reserved for people in newer or very modern homes?  ABB: No! ABB’s retrofitting abilities are propelling us, along with SmartThings, into a new era where residents can manage energy and their surroundings with unprecedented convenience and safety. The strategic move to integrate Matter and Thread smart buildings technology through Eve’s plug-in, interoperable devices enables the rapid transformation of existing homes into smart spaces. This extends the benefits of cutting-edge technology and flawless integration to a broader spectrum of customers than ever before. And we have a question for you! How do new or existing SmartThings users go about setting up an ABB-free@home®? Our full conversation with ABB SmartThings: Hey, ABB! Thank you for joining us for a Q&A today. For those who are new to your brand, what is ABB, and what makes ABB home automation products different?  ABB: Hey, SmartThings! Thank you for having us! We win awards for elements like design and innovation, but what is most relevant here is ABB’s commitment to open systems and interoperable technology. In other words, smart home technology that can “interconnect.” This is so important because homeowners want smart home solutions that link all the devices in their homes, whether they are from Samsung, ABB, or other brands.  SmartThings: How do your products work with SmartThings? ABB: The ABB-free@home® automation app is already integrated into the SmartThings platform, so the vision of all home devices and appliances talking to each other through one centralized system to effortlessly save money, time, energy, and hassle is now becoming a reality.  SmartThings: Walk us through a case study or example of how that works. ABB: Absolutely! In practice, in a residential apartment setting, residents can now holistically manage appliances and devices from different manufacturers via a single home automation app for seamless and complete home management. It’s effortless. It can all be done from intuitive wall panels, laptops, or smartphones. The first-of-a-kind integrated system covers residents’ every need: lighting, blinds, door entry, energy flows, EV charging, smart sockets, appliances, heating, ventilation, air conditioning (HVAC), home entertainment, and load management. SmartThings: Sustainability is a very important topic for both SmartThings and Samsung through SmartThings Energy and programs like Flex Connect. How can residents take their energy consumption into their own hands with ABB?  ABB: Homeowners want to save energy, but they also need ease of use when it comes to technology to simply enjoy the best of seamless, connected, and holistic modern living. That means addressing their needs at the most basic level with one manufacturer-agnostic interface. Together with SmartThings, we help residents make a home their own in terms of customization and convenience, but also energy management. Through the central management of solar energy generated, battery storage, and EV chargers, energy consumption can be optimized accordingly – thus improving their impact on the planet. SmartThings: We are all about keeping it simple! And speaking of devices talking to each other, how does ABB-free@home® work with Matter? And why does Matter matter?  ABB: People are adopting smart home technology at lightning speed. To keep pace, we, as industry players, need to consider things like standardization. ABB is a leading player in the cross-manufacturer connection standard Matter and the network protocol Thread. Boasting support from industry giants such as Amazon, Apple, Google, and Samsung, Matter, for example, signifies a crucial step towards ‘interoperability,’ allowing diverse devices and systems to communicate effortlessly. ABB acquired Eve Systems in June of last year. Based on Matter, Eve Energy, Eve Motion, and Eve Door & Window devices are already part of the SmartThings ecosystem. SmartThings: A big misconception is the time and energy it takes to get started and set up a smart home. Is all this new technology reserved for people in newer or very modern homes?  ABB: No! ABB’s retrofitting abilities are propelling us, along with SmartThings, into a new era where residents can manage energy and their surroundings with unprecedented convenience and safety. The strategic move to integrate Matter and Thread smart buildings technology through Eve’s plug-in, interoperable devices enable the rapid transformation of existing homes into smart spaces. This extends the benefits of cutting-edge technology and flawless integration to a broader spectrum of customers than ever before. And we have a question for you! How do new or existing SmartThings users go about setting up an ABB-free@home®? SmartThings:  That is a great question to close out our Q&A! It’s a 7-step process! Open the SmartThings App  Click on ‘devices’ and on ‘+’  Click on ‘add’ under ‘partner devices’  Select 'ABB’  Login to ABB myBuildings portal  Success, click on ‘Done’  See all your ABB-free@home® devices and functions in Samsung’s SmartThings App  You can also watch this video on how to set up ABB-free@home® in the SmartThings app. Well, that was very informative. Thank you to our partners at ABB for chatting with us today! It was great learning more about your technology and the solutions you provide to consumers and property teams and owners. Want to know more? #DoTheSmartThings and make sure you are following @SmartThings and @ABB on our social media channels, and stay tuned for a blog post recapping this Q&A.  ABB: Thank you for having us, SmartThings! 

How to Integrate Tesla Solar and Powerwall Products with SmartThings Energy

Tesla and Samsung have partnered to integrate Tesla Solar and Powerwall products into the SmartThings Energy platform. Tesla Energy customers can now manage their home’s energy usage, storage, and production all from the convenience of the SmartThings app. The SmartThings app can now display information about energy production, storage and usage for Tesla products such as Tesla Powerwall, Tesla Solar Inverter and the Tesla Wall Connector. Why Integrate Your Tesla Products with SmartThings Energy? Here’s how this integration helps you to be a more conscious energy consumer: Increase energy insights:  By enabling Tesla notifications in the SmartThings app, you can receive home energy notifications from the Tesla app on your Samsung TV, providing more access to your solar production, backup duration, and home energy usage. Smart energy management: Tesla notifications on your Samsung devices provide up-to-date information on energy consumption in your home, helping you make smarter decisions to extend your backup duration, such as turning off high-energy usage devices like dishwashers or dryers. Better prepare for power outages: During extreme weather, Tesla Powerwall owners can receive alerts through their connected Samsung TVs and mobile devices, in addition to the Tesla app. When a power outage occurs, the Powerwall automatically detects the outage and instantly powers your home with stored backup energy. If a storm is forecasted, Storm Watch automatically charges your Powerwall to ensure you’re prepared. How to Connect Tesla in the SmartThings App Now that you understand the benefits, connect Tesla in the SmartThings app: Download and Install the Apps Ensure you have the latest versions of both the Tesla and SmartThings apps. Sign in or create accounts in both apps. Connect Your Tesla Site(s) to SmartThings Navigate to the SmartThings main screen and tap the “Life” icon. Navigate to the SmartThings Energy card. Select the the ⋮ symbol at the top right of your screen. Select “Link to Partners”. Click on the Tesla Energy icon and connect the accounts.  Take Full Advantage of the Tesla Integration Through Notifications and Automations Here’s how you can make the most of the notification and automation features available: Enable notifications. Turn on Storm Watch and Off-Grid notifications in the SmartThings app to receive notifications in your app or on your Samsung TV if a storm is forecasted for your area or if your site(s) go off-grid. These notifications can help you make better decisions on when to avoid using high-energy devices like dishwashers or dryers. Here’s how to set up notifications: Navigate to the SmartThings main screen and tap the “Menu” icon. Tap “Notifications”, and click on the ⋮ symbol to expand your Notifications options. Tap “Notification settings”. Set your listed Tesla products to “On”. Set up automations. Create automation rules for your Tesla products, such as reducing power when the Powerwall switches to Off-Grid mode or prioritizing charging for maximum backup power. These automations help manage the energy consumption in your home. Here’s how to set up automations: Navigate to the SmartThings main screen and tap the “Life” icon. Navigate to the SmartThings Energy card. Tap the “Save” icon at the bottom of the screen. Follow the steps in Battery Backup Mode to set up your automation rules. Note: Notification and automation features require a stable internet connection. Ready to Take Control Of Your Home’s Energy?  Get started today by integrating your Tesla Solar and Powerwall products with SmartThings Energy and experience the future of smart home energy management. Connecting and automating your Tesla Solar and Powerwall products with SmartThings helps you maintain a sustainable and efficient home and reduce your carbon footprint. Click here to navigate to the Tesla integration within the SmartThings app. Share your experience using the Tesla and SmartThings integration. #DoTheSmartThings

Q&A: SmartThings and AiDot on How Matter Creates a More Seamless Smart Home

SmartThings and Samsung believe devices should work together no matter the brand, and that’s where Matter comes into play. Matter ensures your smart home devices speak to each other, offering interoperability between devices and more flexibility.  With SmartThings, our ecosystem of innovative, consumer-friendly partners like AiDot, and the power of Matter, connecting compatible devices and systems to create a seamlessly integrated home is easier than flipping a light switch. AiDot, a leader in the IoT industry and trusted by millions of users, is a smart home platform that connects devices across brands and ecosystems. They offer a wide range of smart devices, including Matter-certified plugs, bulbs, switches, and more. Now, users can control AiDot’s products conveniently with the SmartThings app and make their smart home unified, more efficient, and fun. In our latest LinkedIn Q&A, we chatted with AiDot to discuss our partnership, how their products work with SmartThings, Matter, and more.  Browse the highlights below or keep reading for the full conversation.  The Highlights SmartThings: Since SmartThings and Matter devices from AiDot are compatible with one another, can you explain how to connect AiDot Matter products in the SmartThings app.  AiDot: Matter streamlines the device connection process for users. Before adding a device, ensure you have a supported Matter Controller. If a Matter device is in pairing mode, you may receive a notification in the SmartThings app, prompting you to begin the onboarding process. Alternatively, you can manually add an AiDot Matter device by opening the SmartThings app, selecting Add Device, and following the prompts to scan the barcode or enter the setup code. Once connected, you can customize settings such as the hub, room, and network, ensuring a seamless integration into your smart home ecosystem.  Connecting AiDot Matter products to SmartThings is super straightforward.  SmartThings: For someone who is new to the smart home space, what’s the first thing you would tell them about AiDot and Matter. AiDot: That's a tough question; there are so many great things about it! To sum it up, AiDot Matter delivers a number of benefits to smart home users including simple setup, unified device management, flexibility of hubs and voice assistants, and an open ecosystem that allows device selection based on features and pricing rather than compatibility. These advantages combine to create a seamless and consumer-friendly smart home experience with enhanced interoperability.  SmartThings: For those looking to explore your products for the first time, what would you recommend as the best use for AiDot in their daily routines? AiDot: We’re glad you asked! One of our favorite things is the endless unique automations that we hear our users have created. A great one that comes to mind is using a security camera’s motion detection as a trigger, and having that make lights inside and outside the home red to scare away intruders and warn the homeowner someone is in their yard.  A similar effect can be achieved with our water leak detectors, so in addition to a phone notification and an audible alarm, the lights in a room will turn blue if a leak has occurred. These particular ideas came from a hearing-impaired user within our community, and we just loved the ingenuity of them.  Our full conversation with AiDot SmartThings: Hey, AiDot Smart Home! Thank you for joining us for a Q&A today. First up, for those who are new to your brand, what is AiDot?  AiDot: Hey, SmartThings! Thanks for having us and a great first question. AiDot is a smart home platform that connects devices across brands and ecosystems. We also use Matter, a connectivity standard developed by the Connectivity Standards Alliance (formerly known as the Zigbee Alliance), but we know SmartThings knows all about the power of Matter. SmartThings: We do! Matter is an important component of our ecosystem.  AiDot: Ours too! For anyone new to Matter, it establishes a cohesive smart home ecosystem, enabling devices from various manufacturers to operate seamlessly together, irrespective of their brand or communication protocol. Learn more about it at aidot.com/matter.  Can you help explain SmartThings to our followers who might not be familiar with the platform?  SmartThings: Of course! SmartThings is Samsung's smart home platform that enables users to connect, control, and automate a wide range of compatible devices through a unified mobile app. We are a comprehensive smart home solution, allowing connection and control of products from outside brands, too! For example, we are compatible with Matter devices from AiDot.  Since SmartThings and Matter devices from AiDot are compatible with one another, can you explain how to connect AiDot Matter products in the SmartThings app.  AiDot: Matter streamlines the device connection process for users. Before adding a device, ensure you have a supported Matter Controller. If a Matter device is in pairing mode, you may receive a notification in the SmartThings app, prompting you to begin the onboarding process. Alternatively, you can manually add an AiDot Matter device by opening the SmartThings app, selecting Add Device, and following the prompts to scan the barcode or enter the setup code. Once connected, you can customize settings such as the hub, room, and network, ensuring a seamless integration into your smart home ecosystem.  Connecting AiDot Matter products to SmartThings is super straightforward.  SmartThings: And, to make the process as simple as possible, you can #DoTheSmartThings and use the SmartThings app to scan the QR code on the Matter products. This process seamlessly integrates the AiDot Matter devices into the SmartThings ecosystem without any complicated setup. For users who are new to Matter, how can they identify a Matter product? AiDot: Identifying Matter products is easy! Just look for the official Matter logo on the product, its packaging, and its marketing materials. If it’s there, it’s Matter.  If an AiDot Matter user hasn’t set up their SmartThings Station yet, how can they get up and running? SmartThings: It’s simple to get started and the SmartThings Station offers so much for any smart home. After downloading the app, navigate to the Devices tab, tap Add (+), then By brand > Samsung > Smart Home Hub. Follow the on-screen instructions to connect your hub to your Wi-Fi network. Once set up, use the app to add and configure your other smart home devices (and your AiDot Matter devices, too!)  Speaking of getting set up, can you explain how users can set up their AiDot Matter Smart Home? AiDot: Establishing a Matter-enabled smart home couldn’t be simpler. Begin by selecting Matter-compatible devices from leading brands such as Samsung, SmartThings, AiDot, and many more. The setup process is simple, as Matter provides easy-to-follow instructions to connect devices to your home network. Download the app for your smart home ecosystem of choice. Then simply add your Matter devices to the app, where they will seamlessly integrate into your smart home setup.  Come to think of it, we should probably talk about Matter Controllers. SmartThings: Yes! A Matter Controller is a multipurpose hub incorporated into other devices. AiDot: Exactly! It can be baked into other devices, removing the need for a dedicated single-purpose hub device. Some devices you already have may be, or have the capability to become, a Matter Controller. Examples include smart speakers, Wi-Fi routers, digital displays, home assistant devices, entertainment devices and more. Even the SmartThings wireless phone charger can serve as a Matter Controller. You may even see this technology introduced to the likes of fridges and TVs. And if you happen to have multiple Matter Controllers in your home, that will only serve to make your network even more powerful as they’ll communicate and work together rather than competing to control your smart home devices. SmartThings It’s great to see how much AiDot has incorporated Matter into its products. For someone who is new to the smart home space, what’s the first thing you would tell them about AiDot and Matter. AiDot: That's a tough question; there are so many great things about it! To sum it up, AiDot Matter delivers a number of benefits to smart home users including simple setup, unified device management, flexibility of hubs and voice assistants, and an open ecosystem that allows device selection based on features and pricing rather than compatibility. These advantages combine to create a seamless and consumer-friendly smart home experience with enhanced interoperability.  Since you mentioned automations, what kind of routines can SmartThings help users create? SmartThings: Dare we say… all of them? With the SmartThings app, you can automate just about anything. Whether it’s controlling your home's lighting, monitoring your pets, or setting up wellness routines, just like AiDot and Matter, we have you covered.  For those looking to explore your products for the first time, what would you recommend as the best use for AiDot in their daily routines? AiDot: We’re glad you asked! One of our favorite things is the endless unique automations that we hear our users have created. A great one that comes to mind is using a security camera’s motion detection as a trigger and having that make lights inside and outside the home red to scare away intruders and warn the homeowner someone is in their yard.  A similar effect can be achieved with our water leak detectors, so in addition to a phone notification and an audible alarm, the lights in a room will turn blue if a leak has occurred. These particular ideas came from a hearing-impaired user within our community, and we just loved the ingenuity of them.  Of course, these are just a few examples of the many custom solutions users can create with the AiDot app and AiDot products, and we encourage new users to give it a try themselves. SmartThings: Well, that was very informative! Thank you to our partners at AiDot Smart Home for chatting with us today! It was great learning about AiDot and how you're using Matter-enabled devices to enhance the smart home experience. Want to know more? #DoTheSmartThings and send us a message! AiDot: Thank you for having us SmartThings! 

Q&A: SmartThings and Leviton on Lighting the Future of Smart Homes

Smart lighting has redefined how we interact with and manage our homes, offering unparalleled convenience and control. We can automate lights to turn on only when someone is in the room and turn them off from our phones, no matter where we are. With smart lighting solutions from companies like Leviton, we can create safer and sustainable homes. For over 115 years, Leviton has developed thoughtful electrical, lighting, energy management, and more solutions to light, power, and connect everyday spaces. Now, users can control Leviton’s smart lighting devices conveniently and sustainably with SmartThings Energy, a comprehensive energy management solution in the SmartThings app. In our latest LinkedIn Q&A, we chatted with Leviton to discuss our partnership, how their products work with SmartThings, and more. Browse the highlights below or keep reading for the full conversation.  The Highlights  SmartThings: Which Leviton products work with SmartThings? Leviton: Leviton has Wi-Fi, Z-Wave, and Zigbee devices that work with SmartThings, with more products coming in the future! Users can explore our range of dimmers, light switches, outlets, smart plugs, and more on the SmartThings website!  SmartThings: How does Leviton work with SmartThings and our other partners to improve the smart home experience?  Leviton: Leviton seamlessly integrates with SmartThings and its app, offering users total control. By linking Leviton’s Decora Smart Z-Wave or Wi-Fi lighting controls to the SmartThings Hub, users can easily monitor and control their homes remotely via the SmartThings app. Plus, with SmartThings compatible voice assistants, users can manage Leviton smart lighting and other devices with simple voice commands, enhancing their home automation experience effortlessly. SmartThings: Knowing sustainability is a key pillar at Leviton, we're eager to hear about your efforts! How do you see smart lighting control boosting energy efficiency and sustainability today? Leviton: At Leviton, we're dedicated to sustainability and helping our customers do the same. Our products promote sustainability in buildings, factories, and homes, and with our CN2030 program, we're committing to Carbon Neutrality by 2030, reducing our environmental impact and building a greener future. Over the past five years alone, our residential dimmers have contributed to saving an impressive 52 billion watts of energy annually, resulting in a reduction of 44 million pounds of CO2e per year. Additionally, our innovative Sustainably Smart packs are making strides in reducing job site waste by providing environmentally friendly alternatives to individually packaged jacks. By eliminating over 2 million single-use polybags each year, we're proud to play a part in creating a greener future. But wait, there's more! Click the link below to discover even more exciting initiatives: https://leviton.com/company/sustainability  SmartThings: Since you bring up Leviton’s auto-shutoff features, that reminds us! With the days getting longer and summer on its way, we know a lot of people are going to be out later and enjoying outdoor spaces more. Which Leviton products are must-haves for the summer season? Leviton: All of them, for sure, but if we had to choose, definitely our Matter-enabled outdoor smart plug that has superior weather resistance and a built-in light sensor to automatically turn lights on during evening hours, perfect for outdoor lighting such as string lights to enjoy those summer evenings in your backyard. With the aid of SmartThings, essentials like our switches, dimmers, and new outdoor smart plug empower users to remotely monitor and control their lights from anywhere. Our full conversation with Leviton SmartThings: Hey Leviton! We have some questions we’ve been dying to ask you. First up, for those who are new to your brand, what is Leviton?  Leviton: Hey SmartThings! Thanks for having us. At Leviton, we are pioneers in creating innovative solutions that revolutionize how we illuminate, power, and connect everyday spaces. From electrical wiring solutions to lighting, data networks, and energy management, our comprehensive range of products caters to the diverse needs of our customers! SmartThings: Thanks for the intro! We’re thrilled to have you as a part of the SmartThings ecosystem. Which Leviton products work with SmartThings? Leviton: Leviton has Wi-Fi, Z-Wave, and Zigbee devices that work with SmartThings, with more products coming in the future! Users can explore our range of dimmers, light switches, outlets, smart plugs, and more on the SmartThings website!  On that note, can you tell us a little bit more about how SmartThings helps create a fully integrated smart home experience? SmartThings: Great question! For us, it’s all about our amazing partners, like Leviton, who help to complete the experience, by allowing users to connect to whatever smart products they need to seamlessly move through their day. Thanks to Matter and our diverse array of partners across various sectors, collaborating seamlessly through our app, we achieve comprehensive automation of every facet of smart home living. Speaking of partnerships, how does Leviton work with SmartThings and our other partners to improve the smart home experience?  Leviton: Fantastic question, SmartThings! Leviton seamlessly integrates with SmartThings and its app, offering users total control. By linking Leviton’s Decora Smart Z-Wave or Wi-Fi lighting controls to the SmartThings Hub, users can easily monitor and control their homes remotely via the SmartThings app. Plus, with SmartThings compatible voice assistants, users can manage Leviton smart lighting and other devices with simple voice commands, enhancing their home automation experience effortlessly. SmartThings: That’s great to hear! Next, let’s talk about sustainability, as it is Earth Month and we’re focusing on our SmartThings Energy initiative. Knowing sustainability is a key pillar at Leviton, we're eager to hear about your efforts! How do you see smart lighting control boosting energy efficiency and sustainability today? Leviton: At Leviton, we're dedicated to sustainability and helping our customers do the same. Our products promote sustainability in buildings, factories, and homes, and with our CN2030 program, we're committing to Carbon Neutrality by 2030, reducing our environmental impact and building a greener future. Over the past five years alone, our residential dimmers have contributed to saving an impressive 52 billion watts of energy annually, resulting in a reduction of 44 million pounds of CO2e per year. Additionally, our innovative Sustainably Smart packs are making strides in reducing job site waste by providing environmentally friendly alternatives to individually packaged jacks. By eliminating over 2 million single-use polybags each year, we're proud to play a part in creating a greener future. But wait, there's more! Click the link to discover even more exciting initiatives: https://leviton.com/company/sustainability  SmartThings: Wow, that’s impressive! Leviton certainly has an incredible history. Since its start, how would you say the company has evolved to meet the demands of connected living? Leviton: With 118 years of success, we stay connected to our customers and adapt to the ever-evolving smart home scene. Anticipating needs, we deliver innovative smart lighting solutions for every scenario. Safety-conscious users find peace of mind by controlling lights through scheduling or even motion detection, ensuring they always return to a well-lit home. Plus, our lighting controls include thoughtful features such as auto-shutoff capability for energy-conscious users, so they never have to worry about leaving lights on. It's a win-win!  SmartThings: Since you bring up Leviton’s auto-shutoff features, that reminds us! With the days getting longer and summer on its way, we know a lot of people are going to be out later and enjoying outdoor spaces more. Which Leviton products are must-haves for the summer season? Leviton: All of them, for sure, but if we had to choose, definitely our Matter-enabled outdoor smart plug that has superior weather resistance and a built-in light sensor to automatically turn lights on during evening hours, perfect for outdoor lighting such as string lights to enjoy those summer evenings in your backyard. With the aid of SmartThings, essentials like our switches, dimmers, and new outdoor smart plug empower users to remotely monitor and control their lights from anywhere. SmartThings: Love that. So smart plugs, switches, and dimmers - got it! Speaking of your products, anything new that we should keep an eye out for? Leviton: We’re glad you asked! We’ve just introduced our new Decora Smart Z-Wave 800-Series Switch and Dimmer, a great solution for SmartThings customers looking for Z-Wave lighting controls. Our new devices feature the latest in Z-Wave technology for security and interoperability including SmartStart enrollment, which makes it easier than ever to enroll. SmartThings: A huge thank you to our partners at Leviton for chatting with us today for the SmartThings Live Chat! We enjoyed learning all how Leviton is enhancing the world of smart devices, doing so sustainably, and more than anything, how wonderfully our partnership works together! Want to know more? #DoTheSmartThings and send us a message! Leviton: Thank you for having us SmartThings!  To learn more about our partners visit partners.smartthings.com/supported-devices. Interested in integrating your devices with SmartThings? Visit developer.smartthings.com. 

SmartThings and LIFX Introduce the New Era of Home Lighting Experiences

With homes becoming more connected than ever, SmartThings and LIFX are revolutionizing the way consumers experience their living spaces.  Through their collaboration, the companies are emphasizing the 'futuristic' experiences you can create today, right at home. Users can experience situations like stepping into their kitchen after a long day at work and being greeted by the perfect ambiance of lighting, their favorite playlist in the background, and a carefully curated selection of recipes and cooking tips suggested by their Samsung devices awaiting them. The collaboration between SmartThings and LIFX is not just about illumination; it's about creating immersive lighting experiences for day-to-day activities, without even having to think about it. LIFX’s Smart Lighting meets SmartThings Smart Home Connectivity With LIFX's unique 'SuperColor' technology, users can bring the most potent, stunning lighting moods together with sounds, creating a synchronized experience with other devices in their smart home ecosystem. No matter your users’ routines and schedules, SmartThings and LIFX aim to elevate everyday moments into enjoyable experiences. This integration allows for the creation of personalized experiences, tailored to specific lifestyles. Recently, LIFX launched an outdoor range of lighting options which creates additional opportunities for consumers to personalize their outdoor setup with SmartThings. From indoor ambiance to outdoor enjoyment, the possibilities that users have to personalize their lighting experience are endless. Outdoor lighting options include string lights, path lighting, spotlights, and flex edge lighting. Driven by the mission of empowering users, this partnership aims to adapt their home environments to suit their ever-changing needs, moment to moment. SmartThings and LIFX are paving the way for highly dynamic lighting experiences by seamlessly integrating smart devices with these innovative features. The impact of effective lighting also goes beyond aesthetics - more than just decoration, lighting serves as a powerful environmental cue that influences mood, productivity, and overall health. By enabling lighting shifts tied to different home experiences, SmartThings and LIFX are introducing a level of smart home automation that has the potential to transform how we perceive and interact with our surroundings. In addition to the purpose of revolutionizing home experiences, the partnership was formed with sustainability in mind. All lighting products use LEDs, meaning they require a fraction of the energy use and cost of older technologies such as incandescent.  Through the use of energy-efficient LED technology, the products also offer reductions in energy consumption and cost compared to traditional lighting options. With the average cost to run their LED products significantly lower, the partnership not only benefits consumers financially but also contributes to a more sustainable future. By fusing technology and design, the companies are empowering users to unlock the full potential of their homes, shaping the future of smart homes and redefining what it means to live in a connected world. Together, SmartThings and LIFX are working towards creating smarter, more intuitive living spaces for consumers.
January 31, 2024

Q&A: SmartThings and Loop on the Road to a Sustainable Future

With the rise in extreme weather events, increasing droughts, inflation, and energy prices going through the roof, people are more concerned than ever with their carbon footprint’s impact on the world—and their utility bills. Head of SmartThings, Mark Benson said it best: “Sustainability is at the core of everything we do.” SmartThings is always building and partnering with innovative, user-centric solutions for a more sustainable future. This commitment is exemplified through SmartThings Energy, a comprehensive energy management solution in the SmartThings app, and our recent partnership with Loop Global. Loop is the first Electric Vehicle (EV) charging company within the SmartThings network. Now, users can control Loop’s advanced, user-friendly EV chargers conveniently and sustainably. In our latest X (Twitter) Q&A, we chatted with Loop Global to discuss our partnership, how their products work with SmartThings, and more. Browse the highlights below or keep reading for the full conversation. The Highlights SmartThings: What makes Loop and your chargers different? Loop: Here at Loop, we are building the next-generation energy network. Our goal is to become a global leader in the electrification of transportation by bringing to market a suite of smart, simple, and affordable electric vehicle charging solutions for everywhere drivers go, whether at home, at work, or on the go.  Loop: For new or existing SmartThings users, how do you go about setting up Loop chargers in the app? SmartThings: Getting set up is simple! Download the SmartThings app on your phone, click “Connect” and search for devices. You can then establish routines, or customize existing routines, to get the most out of your smart home. SmartThings: Sustainability is hugely important to us and our SmartThings Energy initiative. We know it is just as important to you. Tell us more about your sustainability efforts. How can smart charging solutions contribute to energy efficiency and sustainability? Loop: With Samsung and SmartThings integrations, Electric Vehicle (EV) drivers can set up optimal charging schedules from their car, their office, or anywhere they have service with their mobile phone. This lets drivers start charging when the cost of energy is the lowest, and it helps reduce load on the energy grid. Not only does this help the environment, but it also helps the driver’s bottom line!  Our full conversation with Loop SmartThings: We’ve got some burning questions for you! First up, what makes Loop and your chargers different? Loop: Thanks for having us. Here at Loop, we are building the next-generation energy network. Our goal is to become a global leader in the electrification of transportation by bringing to market a suite of smart, simple, and affordable electric vehicle charging solutions for everywhere drivers go, whether at home, at work, or on the go.  SmartThings: Thanks for that introduction. Which of your products works with SmartThings? Loop: Nearly all of our Level 2 charging solutions are compatible with SmartThings. Our EV-Flex Lite is our most popular at-home option, but we also provide our cellular-enabled EV-Flex and our new EV-Flex Plus, featuring 40 amp charging capacity. For new or existing SmartThings users, how do you go about setting up Loop chargers in the app? SmartThings: Getting set up is simple! Download the SmartThings app on your phone, click “Connect” and search for devices. You can then establish routines, or customize existing routines, to get the most out of your smart home. Loop: That’s great! And will this process work for all of our products? SmartThings: Yes! The process to set up any Loop products is the same. We love making things easy! Loop: Easy is best! So, how do Loop products work with other smart home devices within the SmartThings app? SmartThings: Our goal is that everything works together seamlessly so you can get the most out of our app and the SmartThings experience. Once you are connected, you can control all Loop products from your smart devices.  On that note, is there a limit to the number of chargers that can be connected to the SmartThings app? Loop: Nope! Once connected to the app, Loop will find all home chargers and automatically populate them within SmartThings!  SmartThings: Sustainability is hugely important to us and our SmartThingsEnergy initiative. We know it is just as important to you. Tell us more about your sustainability efforts. How can smart charging solutions contribute to energy efficiency and sustainability? Loop: With Samsung and SmartThings integrations, Electric Vehicle (EV) drivers can set up optimal charging schedules from their car, their office, or anywhere they have service with their mobile phone. This lets drivers start charging when the cost of energy is the lowest, and it helps reduce load on the energy grid. Not only does this help the environment, it also helps the driver’s bottom line!  Switching gears, let’s talk about trends. What are some emerging trends in the evolution of smart homes? SmartThings: We see the future of smart homes and smart products evolving with more powerful automations that simply just work and smart home technology as a way to uplift your everyday living and meaningful moments. The next 5-10 years will mean working with partners, like Loop, to streamline and advance the future of smart living. So, where can SmartThings users learn more about Loop and your products?  Loop: Our blog is the best place to learn more about our products and what’s next. Visit https://blog.loopglobal.com/ or send us a DM with any questions!  Last question from us! Where can EV drivers learn more about SmartThings and how to integrate our chargers?  SmartThings: Make sure you are following SmartThings on LinkedIn, X, and Instagram or you can learn more about our partners on our website: partners.smartthings.com. Huge thank you to our partners at Loop Global for joining us today! If you have any questions on how Loop Works With SmartThings, reach out! Loop: Thank you, SmartThings! Visit partners.smartthings.com for more about Loop Global and additional partners, products, and services.
December 15, 2023

Q&A: SmartThings and TP-Link UK on How To Simplify Your Connected Life​

Picture this: You slept through your alarm, and now you have to get ready for work in a rush. Quickly, you put on a pot of coffee, iron your clothes, throw everything you need in a bag, and head to the office. Phew, you’re still going to be on time. But wait! Did you unplug the coffee pot? The iron? Turn off all the lights?  You break out into a cold sweat—but then you remember all your appliances are plugged into the SmartThings-compatible TP-Link Smart Plug, and you breathe a sigh of relief, open the SmartThings app, and turn off anything you left on with a simple tap. That’s only the beginning of how TP-Link works with SmartThings. A leading global provider of Wi-Fi devices and more, TP-Link offers the Matter-certified Tapo smart plug, allowing users to control their appliances conveniently, sustainably, and safely.  In our latest X (Twitter) Q&A, we chatted with TP-Link UK to discuss our partnership, how their products work with SmartThings, and more. Browse the highlights below, or keep reading for the full conversation.  The Highlights SmartThings: How does your smart plug work with SmartThings? TP-Link UK: SmartHome owners can connect their appliances to the Tapo smart plug. They don’t even have to be smart appliances! For example, you can control the lights on your Christmas tree this holiday!  Then, in the SmartThings app, users can go into SmartThings Energy to track the energy use of these devices and see electricity bill estimates. No more surprises!  TP-Link UK: Safety is another major concern for users today. How does SmartThings ensure our users avoid the risks that come with everyday appliances? SmartThings: Who hasn’t asked themselves halfway to work, “Did I unplug the iron?” The SmartThings app puts your mind at ease. Simply preset a schedule to auto-manage your devices so they turn off after it’s left on for a set time.  SmartThings: We’d love to know where TP-LINK sees the smart home space heading in the next 5-10 years.  TP-Link UK: We see the future of smart homes as smart and non-smart products all working together seamlessly, no matter who makes them!  Our full conversation with TP-Link UK SmartThings: We’ve got some burning questions for you! First up, what makes TP-Link different? TP-Link UK: Thanks for having us. We are the world’s number 1 provider of Wi-Fi devices to consumers across the globe. The user experience drives everything we do, so we design and build all our networking devices in-house. We’re excited to say that our Tapo smart plug now works with SmartThings Energy!  SmartThings: We’re thrilled to partner with you! How does your smart plug work with SmartThings? TP-Link UK: SmartHome owners can connect their appliances to the Tapo smart plug. They don’t even have to be smart appliances! For example, you can control the lights on your Christmas tree this holiday!  Then, in the SmartThings app, users can go into SmartThings Energy to track the energy use of these devices and see electricity bill estimates. No more surprises!  TP-Link UK: Beyond access to the game-changing SmartThings Energy, what are the other benefits of using the Tapo smart plug with the SmartThings app?  SmartThings: Energy bill surprises are the worst! The SmartThings app lets you turn your plugged-in appliances on and off wherever you are. That way, you only use the devices you need when you need them! Goodbye, wasted energy.  SmartThings: Let’s talk about another matter…Matter! How does TP-Link work with Matter-certified devices, and why is that important? TP-Link UK: TP-Link’s Tapo Mini Smart Wi-Fi Plug is our first Matter-certified product available to customers today, with more to come! The Tapo smart plug will work seamlessly with other Matter devices, such as the SmartThings Station, Samsung Family Hub Fridge, and smart TVs, and setting it up is a breeze! Here’s how: You scan a provided QR code with your phone, and the plug will immediately configure to your home network. Smart living should be easy! TP-Link UK: We’ve covered sustainability and convenience. Safety is another major concern for users today. How does SmartThings ensure our users avoid the risks that come with everyday appliances? SmartThings: Who hasn’t asked themselves halfway to work, “Did I unplug the iron?” The SmartThings app puts your mind at ease. Simply preset a schedule to auto-manage your devices so they turn off after it’s left on for a set time.  SmartThings: This was so fun! But before we wrap, we’d love to know where TP-LINK sees the smart home space heading in the next 5-10 years.  TP-Link UK: Yes! We see the future of smart homes as smart and non-smart products all working together seamlessly, no matter who makes them!  SmartThings: A huge thank you to our partners at TP-LINK UK for chatting with us today!  TP-Link UK: Thank you for having us SmartThings! On that note, we wanted to give your followers a limited-time offer on our Tapo smart plug for SmartThings users! Get an exclusive 5-pack bundle today: https://tplink.aod.promo/uk/tplink-samsung-dec23 Learn more about TP-Link’s smart home brand, Tapo, here: https://www.smartthings.com/partners/tapo
November 28, 2023

Homeowner Sustainability Gets Powered Up With Loop EV Chargers, Joining “Works With SmartThings” Ecosystem

With the rapid surge in electric vehicle (EV) adoption, we’re excited that Loop Global, a leading provider of EV chargers, is now available via the SmartThings app, allowing homeowners to seamlessly integrate Loop chargers within the SmartThings ecosystem. With this integration, homeowners gain the ability to effortlessly control their Loop chargers, such as the EV-FlexTM, through the SmartThings app or voice commands. This empowers users to start/stop and monitor charge sessions, view their charging history, and track energy consumption. The result is a more comprehensive home energy profile that not only supports sustainable living but also provides valuable insights into energy usage patterns. Loop stands out as the first EV charging company within the SmartThings network, reflecting both company’s commitments to quality, user satisfaction, and innovation. Loop and SmartThings continue to lead the way in driving innovative, user-centric solutions for a more sustainable future. Thanks to SmartThings Energy, a comprehensive energy management solution within the SmartThings app, users can connect their EV chargers to make smarter energy decisions that could reduce their carbon footprint.  At the same time, Loop is dedicated to providing homeowners with the most advanced and user-friendly charging solutions, furthering its vision of a superior charging experience for the sustainable future of transportation. This partnership amplifies the accessibility and convenience of Loop chargers, while also highlighting SmartThings’ commitment to sustainable partnerships, setting new benchmarks in quality and user satisfaction. For more about Loop Global and Works With SmartThings (WWST) certified products, please visit https://www.smartthings.com/supported-devices.  For more information on Loop EV charging solutions please visit loopglobal.com.