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October 27, 2025

SmartThings Analytics: Product Usage Insights

Engagement Data to Guide Product Development (Updated Oct 2025) What is SmartThings Analytics? SmartThings Analytics is an exclusive tool available to Works with SmartThings partners, designed to give you clear visibility into how customers use your certified products in SmartThings — all with PII-safe, real-world engagement data. View key metrics like the number of registered and active devices, where your customers are located, which other products are used with your product for routines, and the SmartThings Capabilities that are most commonly used, which help inform how customers interact with your products. Leverage these insights to optimize your products and product roadmap. “In the past, we were unable to obtain engagement data after purchase, but now, the Analytics Dashboard has helped us create actionable insights.” Maude Shen, Software Product Manager, WiZ Connected What’s New in Analytics (2025 Updates) Since our last update, SmartThings Analytics has grown more powerful — we’ve added exclusive engagement insights (only available with SmartThings) and new features designed to give WWST partners deeper, actionable views into usage.  Highlights of this update include: Product combination insights — Identify which products your devices are most frequently used with for SmartThings routines, helping you uncover integration and partnership opportunities. Category filtering — Segment by product category to analyze trends within specific parts of your portfolio. Enhanced time-series flexibility — Toggle between daily, weekly, or monthly views to analyze engagement trends over time. Refreshed UI & visualization improvements — Use a cleaner, more intuitive dashboard for faster insights.  More value for WWST Partners — These advanced analytics remain a unique benefit after certifying as Works with SmartThings. Our latest enhancements build on the foundation of real-world usage and capability-level insights with SmartThings Analytics, adding more insights, filters, and clarity to support your product strategy. Why Should Developers and Product Teams Use SmartThings Analytics? Collecting user engagement data can be difficult — especially for partners who manufacture Hub Connected devices. SmartThings Analytics continues to evolve to help partners better understand their SmartThings users.  When we launched Analytics in 2023, partners could track Registered and Active devices. In 2024, we added country-level and Capability-level data, answering questions like, “Are users actually changing the color of their lights?” Now in 2025, we’ve introduced category-level data and insights into what other products your devices are used with — exclusive data available only through SmartThings. See insights like “my product is added to a routine in combination with Lights 60% of the time.”Or discover that your product is used in routines with Entertainment & Media 30% of the time, and with speakers getting the most use within the category.  Leverage these insights to drive better product decisions and deliver improved user experiences. Key Features of SmartThings Analytics Real-world Usage Data: SmartThings Analytics makes it easy to know if your users are engaged with your products by providing real-world usage data, which we’ve built in a way that gives you actionable data while still protecting the privacy of users’ data. User-friendly Interface: With an intuitive and user-friendly interface, the Analytics tool ensures a seamless experience for product owners and developers of all levels. Multiple Ways to Gain Insights: Filter by product, product catalog, or entire portfolio See the number of registered devices and active devices  View data by country or region Choose date ranges (quick select 7, 30, 90 days, or choose a custom range)  Identify the most used SmartThings “Capabilities” and product combinations Product Questions that SmartThings Analytics Answers With SmartThings Analytics, partners can answer key product questions such as:  Where am I getting most of my product sales? In which countries do I have the most active user base? What features / SmartThings Capabilities do my customers use the most? Which are used the least? What other products are my devices used with in routines? How is this smart home device category doing within my portfolio? How many active devices do I have compared to registered devices? How are the active devices and registered devices trending over time? Did device registrations go up after our recent marketing campaign? Or after the event where we showcased our brand? How to Get Started with SmartThings Analytics? Ready to view Analytics for your device(s)? Here’s a quick resource guide to help you get started: 1. Begin by Accessing Analytics Analytics is only available to partners who have Works with SmartThings (WWST) certified products. Visit the SmartThings Developer Console → SmartThings Certification Console (via Tools Menu at the top) →   Then Navigate to the Analytics section (bottom icon of left menu), Do you have products you want to integrate with SmartThings? Fill out this form to learn more about getting certified and beginning your partnership with SmartThings. Read on for a screen-by-screen walkthrough. If you have a WWST-certified product(s) but do not have access to the Console, email us at partners@smartthings.com. 2. Set Up Your Search Parameters With Analytics you can search by: Product(s): Search by one product, a category, or all to see a portfolio view of how your products are being used. Date: See the last 7, 30, or 90 days of data, or choose a custom data range. Location: View data by county or region. 3. View Data for Insights Registered Devices: View devices that are registered with SmartThings. Active Devices: View devices with an event or an online status in the last 24 hours. Devices may go from the inactive state to the active state and vice versa. Capabilities: See SmartThings Capabilities that are being used for your product or products. Get a glimpse of which capabilities are the most used. Geo Location: View by country or region. See where your products are being used by country or by region. Any of these fields can be made full-screen or zoomed in on. The data can also be exported as a CSV. Products Your Devices are Used With View what other product categories and specific devices are being used in SmartThings routines with your product (s).  Our latest update with Analytics represents another avenue for providing more value for WWST Certified partners. Access to this variety of usage data is critical in understanding how consumers use your products. Ready to gain more product insights? Navigate to Analytics in the Certification Console to see these insights and apply them to your product strategy. Want to integrate your devices with SmartThings? Visit https://developer.smartthings.com to access tools like Edge Builder and Test Suite, and then leverage our Certification Console to get your devices certified. Fill out this form to learn more about integrating with SmartThings.
October 27, 2025

Samsung Electronics Strengthens AI Home Experience with the Aeotec Smart Home Hub 2

Smaller, faster, and more versatile, the new Samsung SmartThings hub strengthens connectivity for the world’s most advanced smart home ecosystem. Samsung Electronics has recently announced the release of the Aeotec Smart Home Hub 2, the most advanced and compact smart home hub to date. Coming soon to Samsung.com, the hub is designed to be the foundation of responsive and reliable smart homes, with the latest connectivity, the Smart Home Hub 2 works as a Samsung SmartThings Hub and supports popular smart home standards, allowing users to create the personalized AI Home experiences they want, with the devices they want. For more than a decade, SmartThings has connected millions of users worldwide to a more convenient, secure, and efficient lifestyle. Through the Works with SmartThings (WWST) program, SmartThings collaborates with approximately 380 partners to support more than 4,500 certified devices, ensuring broad compatibility across brands. In addition, SmartThings is a leader in supporting Matter, the global smart home standard that further expands the ecosystem, making it even easier for users to connect and control devices from multiple brands within a single, seamless experience. “With Smart Home Hub 2, we’re enabling more people to start and grow their AI Home experience with the speed and reliability of a dedicated hub, industry-leading Matter support, and of course the power and breadth of the SmartThings ecosystem,” said Jaeyeon Jung, Executive Vice President and Head of SmartThings at Samsung Electronics. “We will continue working closely with partners to strengthen the SmartThings ecosystem and maintain our leadership in setting global smart home standards.” Smarter, Smaller, and Faster Developed in collaboration with partners through Samsung’s WWST certification program, and distributed by Samjin in Korea and Aeotec globally, the Smart Home Hub 2 supports Zigbee, Thread, and Matter protocols, enabling robust interoperability across a wide range of smart home devices. Key performance upgrades include: Expanded device capacity allows the hub to control more connected devices  70% faster CPU performance compared to the previous model Double the RAM for smoother multi-device connections 50% smaller footprint for easier placement Wall-mount option to maximize installation flexibility Local-first communication so automations continue to run even if internet connectivity is lost These upgrades ensure connecting and controlling devices is fast, responsive, reliable, and ready to grow with your smart home and everyone in it. The Smart Home Hub 2 will be available for purchase through Aeotec’s distribution channels and Samsung.com. Leading the Matter Standard with Unmatched Compatibility SmartThings has not only been a leader in developing Matter, but was the first ecosystem to support Matter, has been among the fastest to implement new Matter versions, and has publicly committed to timely device support and feature updates. The Smart Home Hub 2 delivers the best experience for users looking to start and grow their smart home with Matter, with support for hundreds of Matter-certified devices from a wide range of brands, including Matter-over-Thread products via its integrated Thread Border Router. “Samsung SmartThings has been a leader in Matter since day one. Not just in its contribution to the standard itself, but in its consistent commitment to delivering Matter benefits and updates to SmartThings users and device makers,” said Tobin Richardson, President and CEO of the Connectivity Standards Alliance. “It’s exciting to see the release of the newest SmartThings-compatible hub continuing that commitment and giving users a new way to build their smart homes with Matter.” Effortless Setup and Powerful Automation Smart Home Hub 2’s streamlined onboarding process enables quick setup, even for first-time smart home users. Once connected, the hub enables advanced automation, such as: Automated home security with real-time alerts, streaming, and smart locks Adaptive climate control based on presence detection Energy monitoring to identify and optimize high-consumption devices Safety enhancements like leak detection, smoke alarms, and air quality monitoring Sign up today to be the first to know when the Smart Home Hub 2 is available for purchase on Samsung.com here. 
October 20, 2025

Ditch the Keys, Unlock the Future

Samsung SmartThings and Nuki bring you a future where your phone and routines unlock the door. Samsung SmartThings is all about making life at home easier, safer, and more connected. That’s why we’re excited to welcome Nuki, Europe’s #1 keyless home access solution, into the SmartThings ecosystem. With its sleek design, strong security, and effortless installation, the Nuki Smart Lock has already transformed how hundreds of thousands of households across Europe open and share access to their homes. Now, with its U.S. debut, SmartThings users can enjoy the same trusted experience, seamlessly integrated into the routines and automations they rely on every day. From Keys to Keyless We’ve all been there: fumbling for keys in the rain, wondering if we remembered to lock the door, or dealing with the frustration of misplaced house keys. Nuki was created to solve exactly those problems. Founded in Austria and already trusted by over one million users across Europe, Nuki brings its proven reliability to American homes for the first time. Together with SmartThings, it’s helping redefine what home access can look like—smart, simple, and secure. Simple to Install, Effortless to Use The Nuki Smart Lock installs on the inside of your door in just fifteen minutes with no drilling, no complicated tools, and no professional help required. Once it’s in place, your smartphone becomes your key. Whether you prefer tapping your phone, scheduling access for family members, or using Nuki’s Auto Unlock feature, entering your home feels instant and effortless. Paired with SmartThings routines, Nuki fits naturally into your day-to-day life.  Smarter Living with SmartThings + Nuki Picture this: You’re walking up to your front door, hands full of groceries. Instead of fumbling for keys, your door unlocks automatically as you approach. The entryway lights flick on, your thermostat shifts to the perfect temperature, and your favorite playlist starts, all without you touching a thing.  Heading out for the day is just as simple. A single “Goodbye” routine locks the door behind you, powers down the lights, and arms SmartThings Home Monitor.  You leave with a peace of mind, knowing your home is safe, secure, and running efficiently in the background.  With support for Matter over Thread, Nuki fits perfectly into the SmartThings ecosystem.  That means easy setup, reliable performance, and the confidence that your smart lock works alongside the devices and automations you already rely on every day. Built for Security and Speed Behind the effortless experience is a foundation of security, which sits at the heart of Nuki’s design. Every Smart Lock uses end-to-end encryption on par with online banking, keeping your data safe and local. Unlike many alternatives, Nuki doesn’t require you to create an account, so your privacy is never compromised. And it’s quick, unlocking in under a second, faster than fishing for keys or even tapping your phone. Designed to Fit Any Home At only 2.2 inches in diameter, with a stainless steel body and minimalist design, the Nuki Smart Lock blends seamlessly into any door. Its thoughtful design has earned global recognition, including the CES Innovation Award and the iF Design Award, showing that smart access can be both functional and stylish. SmartThings delivers a powerful platform that unites devices and services across the connected home, while Nuki contributes Europe’s leading retrofit access solution, designed with privacy, security, and award-winning design at its core. By joining forces, we’re bringing users a smarter, safer, and more seamless home experience, one that starts right at the front door. Unlocking the Future By combining Nuki’s trusted smart lock technology with the power of SmartThings automations, homeowners and renters alike can enjoy a new level of convenience and security. Together, we’re redefining what access looks like: not just keyless, but truly smarter. Ready to make your keys a thing of the past? Connect your Nuki Smart Lock with SmartThings today and discover a smarter way home.
October 1, 2025

Samsung SmartThings Introduces Two-Way Thread Network Unification

New industry-first capability simplifies smart home setup, boosts network performance, and enables greater interoperability across ecosystems October 1, 2025 — Mountain View, CA — SmartThings, Samsung Electronics’s global connected living platform, today announced it is one of the first major smart home ecosystems to support two-way Thread network unification, enabling users to seamlessly join SmartThings Hubs to existing Thread networks formed by other ecosystems and vice versa. This update helps users build and grow their smart home with Thread devices, taking advantage of Thread’s mesh networking for better range, responsiveness, and reliability. With Thread network unification, a new SmartThings Hub can either join an existing Thread network right after the initial setup or allow a Border Router (BR) from another ecosystem to join the Thread network already in use by SmartThings. Once unified, all Border Routers in the home work together seamlessly. “SmartThings has always been about giving users choice and flexibility in how they build their smart home,” said Mark Benson, Head of SmartThings US. “Thread network unification eliminates the barriers between ecosystems, so devices and Border Routers can work together in one powerful mesh, delivering the performance and simplicity our users have been asking for.” Key Benefits Better Range & Reliability — Unified BRs form a single, self-healing mesh that covers more of the home, maintains connections even if a device goes offline, and routes data along the fastest available path. Simplified Setup — Joining the right Thread network from the start prevents network fragmentation and avoids the complexity of migrating devices later. Flexible Network Management — Users can add or remove BRs from the unified network at any time, see all connected BRs across ecosystems, and maintain connected devices even when a BR leaves a network. How It Works A new “Manage Thread Network” menu in the SmartThings Hub interface guides users through the unification process: Joining a SmartThings hub to an Existing Thread Network:Select “Join another network” in the SmartThings app.Join a chosen network via saved Thread credentials in the mobile OS credential locker, or by scanning a QR code/entering a one-time passcode (OTP) from a third-party app with a compatible Thread 1.4 Border Router in the sharing mode. The SmartThings hub securely retrieves credentials and joins the target network in minutes. Adding a Third-Party Border Router to a SmartThings Hub’s Thread Network:Select “Share SmartThings network” in the SmartThings app.Initiate the Thread 1.4 credential sharing, which generates a QR code and a one-time passcode (OTP). Scan the QR code or enter the OTP in the third-party app to join its Border Router to the SmartThings Thread network. While Thread Network Unification delivers a significant leap in simplicity and performance, realizing the full benefits of Thread 1.4 credential sharing depends on having compatible Thread 1.4 BRs across ecosystems. At launch in Q3 2025, the feature will be available on select SmartThings hubs (including the Aeotec Smart Home Hub and the Aeotec Smart Home Hub 2), with more hubs to follow. Users will need the latest 0.58.x hub firmware and iOS 1.7.37.x and Android OS 1.8.37.x mobile app from SmartThings. Third-party ecosystems may release Thread 1.4 compatibility updates to their Border Routers on their own timelines. For more information about Thread Network Unification and the latest SmartThings updates, visit https://www.samsung.com/smartthings. ### About SmartThings SmartThings, Samsung’s global connected living platform, builds smart homes that are convenient, safe, sustainable, and fun. Millions of people, in nearly 200 countries, use SmartThings to easily control their connected homes and IoT devices. SmartThings delivers simple, powerful experiences across Samsung’s leading portfolio of phones, TV, and appliances. We offer the most versatile smart home experience as an open platform with a rich partner ecosystem. As a founding member of Matter, we are a leader in the industry to help make smart homes more secure, reliable, and seamless to use. Do the SmartThings at www.partners.smartthings.com
September 25, 2025

SmartThings Launches New Safety Services with SmartThings Safe Button (Free)

With push notifications that keep your inner circle updated, the new offering provides daily peace of mind Staying connected with loved ones has never been more important. Whether it’s parents wanting to know their kids got home safely, caregivers checking in on aging relatives, or friends looking out for each other during a night out—location sharing has become a core part of how families support one another. In fact, 41% of U.S. adults already share their location with someone they trust, showing just how common these check-ins have become. That’s why SmartThings is launching the SmartThings Safe Button (Free). With just one tap in the SmartThings app, you can instantly send a push notification requesting help and your GPS location to family and friends you’ve added as Location Members—providing daily peace of mind at no cost. Whether you’re walking home late, traveling, or simply want to let someone know you’ve arrived safely, SmartThings Safe Button (Free) makes staying connected effortless. How It Works With SmartThings Safe Button (Free), checking in is as simple as tapping a button in the SmartThings app. When you press the Safe Button: A push notification is sent to all family and friends you’ve added as Location Members. The push notification instantly alerts your trusted contacts, sharing your GPS location and providing quick options to call, text, or navigate directly to you. Your family and friends can quickly see where you are and the SmartThings app will prompt them to respond right away via SMS or Phone Call. This service is designed for staying connected with your loved ones. SmartThings Safe Button (Free) does not call or notify emergency services; instead, it provides a fast, reliable way to let the people who matter most know where you are. Please note users must have Location Services enabled on their mobile device in order to send their real-time location. Setting Up SmartThings Safe Button (Free) Getting started is simple: Open the SmartThings app on your mobile device. Navigate to the More tab in the bottom right corner. Select the Safe icon and follow the prompts to set up SmartThings Safe Button (Free). To make sure the alerts reach the right people, you’ll want to add family members or friends as Location Members: From the Home tab, tap the ‘+’ sign next to the options menu (three dots) in the upper right corner. After tapping the ‘+’ sign, select the last option in the dropdown menu: ‘Invite Members.’ Enter their email addresses associated with their SmartThings account (user must create a SmartThings account in order to be added as a Member) of the people you’d like to add. Once they accept, they’ll begin receiving your Safe Button notifications. Please note, Location Members must have the SmartThings app on their device as well as a SmartThings account to receive the Location Member notifications. Location Members will only receive the Safe Button alerts if they have their SmartThings notifications enabled. SmartThings Safe Button (Free) is now available on both iOS and Android mobile phones. Users with Galaxy watches and Apple Watches can receive Safe notifications on their watch. Note: You cannot request help from Smart Watches at this time. For additional questions, you can check out the FAQ for SmartThings Safe Button (Free) here. Stay tuned for future updates as we continue to expand safety features across the SmartThings ecosystem.
September 24, 2025

SmartThings Safety Button [Free] FAQs

What is SmartThings Safety Button Free? This service is an in-app communication tool to send alerts to other members in your SmartThings Location. If you press the Safety button other members will receive a SmartThings push notification that shows a map of your location with a message requesting your help.  How do I set up SmartThings Safety Button Free? Navigate to the More tab in the bottom right corner of the SmartThings app. Select the Safe icon and follow the instructions to designate  How do I add more Location Members to SmartThings so they can see my Safe notifications? From the Home tab, tap the ‘+’ sign next to the options menu (three dots) in the upper right corner. After tapping the ‘+’ sign, select the last option in the dropdown menu: ‘Invite Members.’ Enter their email addresses associated with their SmartThings account (user must create a SmartThings account in order to be added as a Member) of the people you’d like to add. Once they accept, they’ll begin receiving your Safe Button notifications. Do my Location Members need to be using the SmartThings app? Location Members must have the SmartThings app downloaded and set up a SmartThings account to become a Location Member. (add this to the blog) Can Location Members respond to the notification? Location Members will be prompted to contact the user via Phone Call or SMS What if my Location Member has push notifications turned off? Will they still get the notification? No, Location Members must have push notifications turned on in order to receive the Safe notifications. App notification settings can be found in your mobile phone settings.  Can you add this to the quick panel on your Galaxy mobile so you don't necessarily have to open up the app to call for help? Yes, in the Device card select Settings in the upper right corner and select Add to Home Screen What regions will have access to SmartThings Safe Button Free? SmartThings Safe Button (Free) will be available globally with the exception of China. Can I use this service outside my home? Yes, SmartThings Safety Button Free can be used at home or on the go from your mobile device.  Can I configure automations and routines with the Safe virtual button? Not at this time How does SmartThings Safe Button (Free) differ from SmartThings Family Care? The Safe button is for manual, user-triggered Help requests to Location Members. Family Care notifications are device or routine-triggered notifications for daily health routines.  How does this differ from the S.O.S. service available on mobile devices? Safe is a complementary service to mobile phone SOS services. At this time Safe is for user-triggered help requests only. Safe Button (Free) does not support fall detection or crash detection.  Will emergency services be alerted through the SmartThings Safe Button (Free) alerts? The SmartThings Safe Free experience does NOT send help messages to emergency service operators. Do I need Location Services on in order to send my real-time location information? Yes, Users need to enable Location Sharing on their mobile device. For Galaxy and Android devices navigate to Settings > Location > App permission > Select SmartThings and select Allow All the Time. For iOS phones navigate to Settings > Privacy & Security > Location Services > SmartThings > select Always and make sure Precise Location is turned on.  Does SmartThings Safe (Free) work on my smart watch? Users can receive push notifications from the Safe service on their Galaxy Watch and Apple Watches. At this time you cannot request Help from your watch. 
September 23, 2025

Start Your Smart Home Journey with Eve

From morning coffee to movie night, discover how simple smart living can be with Eve devices now available on Samsung.com Building a smart home doesn’t have to be complicated. In fact, with the right tools, it can fit naturally into your daily routines, saving time, energy, and even money along the way. SmartThings continues to make it easier than ever to create a connected home. For the first time, devices from some of our partners are available to purchase directly on Samsung.com— alongside your favorite Samsung products that connect with SmartThings to automate your home, monitor energy use, and help you enjoy a more convenient life every day.   We’re excited to welcome Eve as one of the first Works with SmartThings brands featured on Samsung.com. Known for its beautifully designed, energy-efficient, and easy-to-use smart home products, read on to learn why Eve is the perfect brand to kick off your smart home experience.  Smarter Mornings Picture this: you wake up, grab your phone, and your day starts with a tap in the SmartThings app. Your bedside lamp, plugged into the Eve Energy Smart Plug, turns on automatically. The coffee maker kicks in without you pressing a button. And while you’re getting ready, your Samsung TV shows you how much energy your devices used overnight. With SmartThings routines, the Eve Energy Smart Plug becomes part of your morning flow, helping you save time and start the day on your terms. Device features include: Instantly turns any device into a smart device—just plug it in. Works with SmartThings Energy to help you monitor usage trends, set automations, and get energy-saving tips. Turn devices on and off with a simple tap, automatically based on your routines or by using your voice. Control remotely through the SmartThings app (available for both Android and iOS). Track real-time energy consumption and take charge of your savings. All you need is a SmartThings Hub; get started with the latest Samsung TVs, which come equipped with a built-in hub with Matter over Thread functionality.  Take Control of Energy Use Ever wonder which devices are quietly driving up your energy bill? By connecting a device to an Eve Energy Smart Plug, you can see exactly how much power each device is using in real-time, as well as predict what the annual cost will be. This, combined with SmartThings Energy (an energy-monitoring service within the SmartThings app), will help spot energy hogs (like the fan that runs all night) and set up automations to reduce waste. You’ll get clear insights, personalized tips, and the satisfaction of knowing your smart home is also a sustainable one.  Smarter Evenings with Your TV When it’s time to unwind, your Samsung TV does more than stream movies. With a built-in SmartThings Hub, it can connect directly to the Eve Energy Smart Plug. Use SmartThings Quick Panel to turn on the lamps, turn off devices in another room, or check if you accidentally left something running—all from the couch. Access the Quick Panel by pressing the 123 keys on your Samsung TV remote and selecting the SmartThings icon.  Samsung TVs with built-in SmartThings Hub and Thread Border Router include the following models: 2025 QN990F, QN950F, QN90F, S95F, QN90F, S90F, QN85F, S85F, QN80F, QN70F, Q8F,LS03F(The Frame) 2024 QN900D, QN850D, QN800D, QN95D, S95D, QN90D, S90D, QN85D, S85D, QN80D, Q80D, Q70D, Q60D, 32Q60D, DU900*, 85DU8000, LS01D (The Serif), LS03D(The Frame) 2023 QN900C, QN800C, QN95C, S95C, S90C, QN90C, QN85C, Q80C, Q70C, Q60C, 32Q60C Why Start with Eve? Eve products are designed to be easy for anyone to use, whether you’re tech-savvy or just curious about the smart home. With a simple setup, clean design, and compatibility with both Android and iOS, they’re the perfect entry point into SmartThings. Use the SmartThings app to control multiple Matter-enabled devices with a single command and save yourself the hassle of running to and fro: A “Movie Night” scene can shut your blinds, turn on your mood lights, and switch on your Samsung TV. Or, when coming home, a motion sensor can automatically turn on your lights connected to Eve Energy. Eve is just the beginning. Stay tuned as more Works with SmartThings partners join Samsung.com, expanding your options for building a home that adapts to you. Shop Eve’s products and other Works with SmartThings devices now on Samsung.com. 
September 18, 2025

Partner Spotlight: SmartThings and Level Unlock Seamless Smart Home Experiences

Security, Convenience, and Connection in One Experience A smart home should make life easier, safer, and more connected, but achieving that takes devices that work together seamlessly. That’s where our partnership with Level comes in. By combining SmartThings’ automations with Level’s thoughtfully designed smart locks, homeowners can enjoy convenience and security without visual clutter. Smart Locks That Disappear Into Your Home Level has built a reputation for smart locks that are both functional and unobtrusive. From the newly updated Level Lock, Level Bolt, and all-new Level Lock Pro, its products integrate advanced technology inside a minimal, elegant design.  Homeowners don’t have to choose between aesthetics and security; the locks look like a traditional lock, with invisible smart technology inside and are packed with features. The new Level Lock Pro features door status detection, Matter support, fast responsiveness, and extended battery life. Whether you use a fob, the app, or a physical key, the lock ensures secure access while keeping the look of your door clean and simple. Matter Makes Smart Homes Smarter Level’s integration with Matter-over-Thread allows locks to communicate with SmartThings without complicated setup. For homeowners, this means they can manage their locks, check their status, and integrate them into routines from a single platform. Through SmartThings, Level locks can trigger actions like turning on lights, adjusting the thermostat, or playing music when someone comes home.  Sustainability Through Smarter Design Efficiency is another benefit. Level locks use a single CR2 battery, consuming far less energy than typical AA-powered locks. When combined with Thread’s low-power mesh network, the system extends battery life and reduces overall energy use, helping homeowners create a more sustainable smart home. A Partnership Focused on Simplicity By partnering with SmartThings, Level ensures its locks don’t just secure a home; they become part of a connected ecosystem that simplifies everyday life. Our collaboration demonstrates how interoperability and thoughtful design can make technology feel less like a collection of devices, and more like a cohesive, intuitive experience. With SmartThings and Level working together, homeowners get the best of both worlds: innovative, invisible smart locks and the automation tools to make a home smarter, safer, and more convenient. Discover how Level locks can enhance your smart home at Level.co, and download the SmartThings app to see how they work together. 
September 15, 2025

Make School Nights Easier with a Kid-Friendly Smart Home

Small, thoughtful automations that make school-day mornings smoother, afternoons calmer, and bedtimes easier, without adding more screens. The first week back always tells the truth about your home. Shoes pile up near the door, lunch boxes reappear at odd hours, and bedtimes drift later than anyone intends. It’s a lot of moving parts for a family, and exactly where a few thoughtful automations can make life feel calmer. Not flashy, not fussy, just…easier. With SmartThings, “kid-friendly” doesn’t mean handing children an app. It means the house quietly adapts to your rhythm, lights that greet you when your hands are full, temperatures that settle down at bedtime, and gentle reminders that help the day stay on track. Think of it as the invisible choreography behind smoother mornings and softer evenings. Mornings that start themselves Back-to-school mornings are a sprint. The goal isn’t perfection; it’s momentum. That’s why we like to start in the hallway. A small motion sensor by the bedrooms or stairs can bring lights up automatically just enough to guide sleepy feet, and then fade away on their own, so no one thinks about switches. In the kitchen, lights lift a little brighter and the thermostat nudges toward “wide-awake.” If you use a smart plug for your kettle or coffee grinder, it can click on with the first sign of movement. None of this needs explanation for kids. They don’t have to learn a new screen. The lights “just work,” and you keep two hands on breakfast and backpacks. The after-school landing zone Afternoons are their own story: doors opening, snacks happening, homework looming. A simple contact sensor on the back door or garage can send you a heads-up when the first person gets home, useful if you’re finishing a meeting or still on your commute. Inside, an entry light can switch on automatically and favorite devices, like a lamp or purifier, can start via smart plugs, making the house feel welcoming without anyone saying, “Alexa, turn on the…” Presence can also help with the “Did we leave anything on?” question. When the last family member leaves, SmartThings can turn off stray lights and non-essentials, then restore comfort when the first person returns. It’s a quiet energy-saver that adds up, especially as schedules get busier. Homework that looks the part Environment matters. If you’ve ever watched your kid’s attention drift under bright overheads, try a dedicated “Homework” routine: task lighting at the desk, overheads dimmed a notch, notifications turned down for an hour. The difference is subtle but real — focused light signals focused time. When homework’s done, a single tap can slide the room into “Play” or “Dinner,” and the day keeps flowing. If allergies or fall colds are a thing in your house, a smart plug can power a compact purifier or humidifier during study time, then switch off automatically. It’s one less knob to remember. Evenings that unwind on cue As bedtime creeps earlier with the school year, lighting is your friend. Warm, lower light in bedrooms and hallways sets the tone, think amber over blue. A “Wind-Down” routine can dim lamps, lower the thermostat a couple of degrees, and start white noise on a nursery plug, all on a schedule you choose. If you have a child who wakes easily, a motion sensor in the hallway can bring up a soft night path and fade it out again, without anyone reaching for switches. “Did someone open the side door?” School nights are busy, and small safety checks go a long way. A contact sensor on a window or side door can nudge you if it’s opened after bedtime; another on the garage can remind you if it’s still up when you settle in. The goal isn’t constant alerts, just the right ones. Review them together, keep what’s helpful, and let the rest go. Set it up once, then forget it The basics come together quickly: Add a couple of Works with SmartThings bulbs or switches where you need hands-free lighting most (hallways, entry, playroom). Drop a motion sensor in high-traffic spots and a contact sensor on a door you care about. Use a smart plug for the few things you repeatedly switch on and off (kettle, lamp, purifier, white noise). Create a few routines —Morning, Homework, Wind-Down—and trigger them by time, motion, temperature, or when people arrive/leave. From there, you can make it your own. Pin the kids’ rooms and the entryway to Favorites in the SmartThings app so everyday controls are a tap away. If you like a bird’s-eye view, organize devices by room so it’s obvious what’s on and where. Start small, expand with confidence You don’t need to overhaul the house to feel a difference. Many products connect directly to SmartThings; certain sensors and Thread/Zigbee devices may require a compatible hub. Either way, you can mix brands as long as they’re labeled Works with SmartThings (and supported by your setup), then build up room by room. Back-to-school season asks a lot of families. The right automations don’t add another “system” to manage—they quietly remove friction so you can focus on the people in front of you. Start with one hallway light or one evening routine, and let your home take it from there. Start your smart home experience today on Samsung.com and shop key products.
September 5, 2025

SmartThings Family Care: Supporting the Ones Who Support Us

New role-based features, global availability, real-time alerts, and deeper health integrations designed for modern caregiving Caregiving is becoming an everyday reality for millions of Americans. In fact, 1 in 3 adults in the U.S. provides some form of care to a loved one, according to the Mayo Clinic. Whether it’s managing medication schedules, checking in throughout the day, or coordinating doctor’s visits, caregiving can be rewarding, but it can also be overwhelming. SmartThings Family Care is a service designed to bring peace of mind to caregivers and support daily independence for those receiving care. SmartThings Family Care is built into the SmartThings app on Galaxy smartphones and works with SmartThings-connected devices to make caregiving more intuitive, efficient, and proactive. With its latest update, SmartThings Family Care expands its reach to over 200 countries and introduces smarter, more personalized features that make caregiving simpler, more intuitive, and more supportive than ever before. Strengthened Role-Based Support SmartThings Family Care includes separate modes for caregivers and care recipients, ensuring each user has access to the tools and insights they need: Caregivers can monitor routines, receive alerts, track locations, and manage schedules. Care recipients can choose what information to share, helping maintain autonomy and privacy, while still receiving support. Simplified Setup and Invitations Inviting a loved one to join is easier than ever. Caregivers can invite loved ones, even those in other locations or unfamiliar with using apps, using a single invitation link with guided onboarding. Setup is intuitive, making it easy for families to connect. More Granular Information Sharing Users can now exclude unwanted data for more privacy, while caregivers can access what they need more quickly. Activities, locations, and schedules are now neatly organized into tabs, enabling faster access for caregivers while protecting privacy for care recipients. Real-Time Monitoring of Household Activity SmartThings Family Care supports advanced activity detection at home, like whether a TV or appliance has been turned on. Caregivers can customize inactivity detection intervals and even remotely deploy Samsung robot vacuums equipped with cameras to visually check in when needed, adding a new layer of passive monitoring.   Deeper Integration with Samsung Health To help caregivers understand the full picture, SmartThings Family Care now integrates with Samsung Health to track data such as wake-up times, sleep patterns, and step counts. This health-driven insight allows for a more personalized and proactive approach to health management. Everyday Tools That Make a Big Difference Alongside these new enhancements, SmartThings Family Care also includes familiar and essential caregiving features designed to reduce stress and improve quality of life: Activity Notifications for Peace of Mind - One of the biggest challenges caregivers face is uncertainty. SmartThings can detect when a loved one starts their day, such as by using their Galaxy phone, and send an alert to a designated caregiver, offering peace of mind without the need for constant check-ins. Medication and Appointment Reminders -Caregivers can schedule reminders for medications, blood pressure or glucose checks, and appointments, displayed directly on Galaxy smartphones or Samsung TVs, so nothing important gets missed. Location-Based Alerts -Family Care also lets caregivers stay connected to their loved ones’ locations. Get notified when they arrive at or leave specific places like a doctor’s office or pharmacy. Shared Reminders for Special Moments - Beyond health management, Family Care also lets users schedule and share reminders about family gatherings, special events, or routine check-ins, helping everyone stay connected. SmartThings Family Care is available for download through the Life tab in the SmartThings app. As caregiving becomes part of more families’ everyday lives, we’re committed to delivering technology that supports, not replaces, the human connection at the heart of care. Stay tuned as we continue expanding SmartThings Family Care with even more features, integrations, and ways to support your family’s well-being.