Category: SmartThings Updates

A smarter way to protect your home

At Samsung SmartThings, we strive to offer our users the most choices when it comes to their home devices, whether it’s partnering with new products and partners – or finding new ways to control, automate and monitor your home.

So continuing this commitment, we’re excited to announce our newest partnership with ADT – and the launch of a new professionally monitored, self-installed security and life safety solution powered by the SmartThings platform – all backed by ADT professional monitoring with no long-term contract necessary.

Consisting of a Home Security Starter Kit and Home Safety Expansion Pack, the new solution from Samsung and ADT gives anyone the ability to grow their connected home ecosystem as their needs evolve. The products will be available for pre-sale on www.bestbuy.com and www.Samsung.com today, and available in Best Buy stores on October 29.

What’s Inside

With the intelligence and connectivity of Samsung and the unmatched professional monitoring of ADT, the Samsung SmartThings ADT home security system is a customizable, DIY security solution that connects with hundreds of compatible SmartThings devices to allow for one central control point.

The basis for the new DIY system is the Home Security Starter Kit, which includes the Security Hub, two Door and Window Detectors, and one Motion Detector. The system size can be expanded with additional detectors and alarms as needed, including fire, carbon monoxide and water leak detection with the addition of the Home Safety Expansion Pack.

The ADT Security Hub touchscreen panel, used to arm and disarm your home, also has a built in SmartThings Hub. This allows users to add and control their favorite smart home devices, like lights, cameras, doorbells, door locks, thermostats, sensors, voice assistants, and more within the SmartThings App as they expand their smart home. From the Android- and iOS-compatible SmartThings mobile app, consumers can easily manage these devices and sensors, set up routines, and receive alerts based on their preferences, as well as check on the security of their home.

What’s Next

Innovating with purpose is at the core of how we develop our products and choose our partners, and finding new ways to make your home smarter, easier is our goal.

As we continue to find new ways to make controlling your home effortless, we’re excited to roll out more service offerings like these – that bring together the best devices in the world, all in one app – without cluttering your home with extra products and complicated contracts.

In Q1 2018, customers will be able to add a unique video solution to their Samsung SmartThings ADT home security system. The new solution will combine custom camera hardware, cloud video storage and exclusive on-demand safety options, all seamlessly managed in the SmartThings mobile app.

Connect, protect, and enjoy a smarter peace of mind.

Welcome Lutron to SmartThings!

We’re bringing you an exciting addition to the long list of devices that already work with SmartThings: let’s welcome Lutron to SmartThings!

Lutron Caséta switches, dimmers, and innovative remote controlled shades now integrate seamlessly into your SmartThings home, your smart home can be more versatile than ever.

Google Home or Amazon Alexa can control Caséta lights through SmartThings, SmartThings sensors can trigger your shades or lights to respond to you automatically, and much more; the possibilities are almost endless!

Want to start using this integration? Using Lutron with SmartThings requires the SmartThings hub and the Lutron Caséta Bridge.To add your Lutron devices, use the SmartThings app and choose Marketplace and then sign into your Lutron account.

We’re committed to giving you the most flexible, compatible and smartest smart home, Lutron support in SmartThings allows you to go even further now.

 

Product Changes for 2017

At SmartThings we’ve always prided ourselves on being open and honest with our community–and sometimes that hurts. To be as transparent as possible, we’d rather tell you the good (and the bad) when we can. With that said, we have several unpleasant announcements:

Migration Tool
In 2014, we announced the SmartThings v2 Hub as the next generation Hub to replace our initial Kickstarter product. At that time, we were hard at work on a “migration tool” to help users who wanted to transition from the original Hub to the newer model. Unfortunately, after several false starts, we’ve come to the conclusion that it’s not feasible to reliably transfer settings and devices from the first version Hub to the newer model. With that, we are no longer planning to deliver a Hub v1 to Hub v2 migration tool.

We regret that we can’t deliver on our initial promise, but in order to release a migration tool we needed it to deliver a great experience. We found it would be extremely difficult to automatically exclude and shift devices to the new Hub, and we’re unable to meet the expectations we set. Our goal is to always deliver the best mix of features and customer experience, and we regret that we’re letting some of our most loyal customers down.

Windows Phone App
We also regret to announce that version 1.7.0 of the SmartThings app for Windows Phone will be the last major release for the Windows Phone OS. We are no longer able to provide the desired level of updates and support for this platform and have made the tough decision to discontinue Windows phone development.

Version 1.7.0 now offers support for Windows 10 features. Barring unforeseen issues, this version will continue to function (with Windows Phone 10 Anniversary update). On April 1, 2017 version 1.7.0 will be removed from the Windows app store, and it will no longer be possible to download it and install it onto a new device. We will continue to offer technical support through June 2017 for existing users.

SmartApp Curation
Finally, over the next few months, we will be removing SmartApps from the Marketplace that are no longer updated or supported by their developers. We will notify, where possible, the SmartApp developer beforehand, and help existing SmartApp users find alternatives.

SmartThings did not make any of these decisions lightly, and we understand that we are disappointing some of our users. However, these changes allow us to continue to focus on other products and services to help the whole of our community.