Author: SmartThings

SmartThings Energy: Empowering Users to Manage Their Energy and Earn Rewards

As more of us connect more things to the power grid, from appliances and TVs, to smart blinds and cars, energy demand keeps going up. And when many of us use energy at the same time — like when we all turn our coffee makers on in the morning, plug in cars after work, or run the dishwasher after dinner — that demand can be more than the grid normally supplies. 

To deal with this, utility providers may have to generate that additional electricity using older or more carbon-intensive methods. Or they will sometimes charge more for energy during these “peak” demand periods to encourage people to reduce their energy. This is often called “Demand Response”. Most consumers want their utility bills and carbon footprints low, but it can be hard for the average user to keep an eye on their energy use, let alone control it!

This is where SmartThings Energy comes in. As a first-of-its-kind ENERGY STAR-certified Smart Home Energy Management System (SHEMS), our service allows users like you to reduce demand on the grid during peak and emergency situations, lower your energy costs, and manage and automate the energy use of any compatible smart devices within your home.

How do we do it? SmartThings-enabled Samsung appliances, along with a growing number of Works With SmartThings devices, allow you to measure and manage your energy use through the SmartThings app. To take this to the next level, we’ve partnered with utility providers and grid-service programs to help you manage your energy costs, earn rewards, and help reduce energy demand across the grid. 

SmartThings users in eligible areas can now get real-time insights and suggestions on how to manage their consumption during peak demand periods — and earn cash rewards for participating in demand response programs.

Unlock Energy Savings and Improve Grid Reliability 

If you’re a New York or California resident, activate SmartThings Energy in the SmartThings app and enter your zip code to see if you’re eligible to participate in our demand response programs with Logical Buildings and Enersponse. By participating, you’ll receive cash payments, save on your utility bills, and reduce the carbon footprint of your connected home devices. And, as a plus, you’ll provide measurable support to your community via demand response services such as load shedding during peak demand, helping to reduce the need for carbon-intensive peak energy generation. 

Once registered, you’ll be notified in real-time if you’re using energy during peak hours and can take action to reduce your consumption immediately. Think: delaying the use of your dishwasher or switching to a more efficient mode. While you may not realize it, these actions can significantly offset your overall energy costs— and can lower demand across an entire zip code!

The Future of Energy Management is Here

We’re working hard to enable additional demand response and utility programs to connect our users to, with the goal of empowering you with more visibility and control over your energy use. SmartThings Energy is more than a service – it’s a powerful tool that makes it easy for you to take control of your energy usage, reduce your carbon footprint, and contribute to a more sustainable future.

Ready to take action? Visit https://www.smartthings.com/smartthings-energy to learn more about our energy initiatives.

Everything You Need to Know About Matter 

Matter, a new industry protocol created by hundreds of leading and innovative companies (including Samsung), marks a new era for the smart home and its users. With a mission of simplifying the connected living experience, Matter makes it easy for users to buy, set up, and control smart devices. And while the new protocol is stirring a lot of buzz, many are wondering “how does it work?”

Our Marketing and Strategy Consultant, Daniel Moneta, who is also one of the leads of the Matter working group, let us in on everything you need to know about Matter (and how you’re likely already prepared to use it!).

Thanks for chatting with us, Daniel. Can you explain Matter in one sentence or less to someone who’s never heard of it?

Sure! Matter is an open-standard, common language for smart home devices that makes it way easier to get them set up and working together.

What devices connect with Matter?

Matter supports many of today’s most common smart home categories, with more to come in the future! Look for lights, plugs, blinds, door locks, thermostats, sensors, and other devices that have the Matter logo.

That’s exciting! Is Matter a new kind of radio technology?

Nope. Matter is an “application layer”, which means it can run over technologies already in your homes or devices — like Wi-Fi or Thread. Think of it like this: you and I can both have the same radio, but unless we speak the same language, we can’t really do anything interesting together. Technologies like Wi-Fi and Thread let you connect your devices, and Matter is the language they speak to each other.

What is Thread, and how is it related to Matter?

Matter devices can talk to each other over Ethernet (wired network), Wi-Fi, a new technology called Thread, or any combination.

Thread is a new, wireless networking technology. Like Wi-Fi, Thread is based on Internet Protocol (or IP), so Thread devices join your home network just like any other kind of device. Thread is low power, and uses mesh networking to extend devices’ range, so it’s commonly found in battery-powered devices or ones that might be placed farther away from your home router. 

In order to join your network, Thread devices connect through a “Thread Border Router”, a kind of bridge device that joins your Thread network to your Wi-Fi or wired network (just like an access point or router does for Wi-Fi). Thread Border Routers from any brand can be used to connect Thread devices, and many are built-in to devices including smart home hubs, smart speakers, and lighting. The latest SmartThings Hub, SmartThings Station, Samsung TVs, and Samsung Family Hub refrigerators have Thread Border Routers built in.

How will Matter impact the lives of people who use multiple smart home devices on a daily basis?

Matter makes smart home devices more responsive and reliable because devices connect to each other directly within the home instead of going through the cloud. And its simple, standard setup process makes it easy and consistent to add new devices to your home, no matter the brand.

Does Matter need to be installed or will existing smart home devices be updated to support the protocol?

Odds are you’re already set for Matter! Major smart home platforms — including SmartThings of course — have already updated most of their hubs (or products with hubs in them like TVs or smart speakers) to support new Matter devices. 

As for the devices, a number of existing smart home devices can be updated to Matter. Check with your favorite brands to find out how. But don’t worry: your existing non-Matter devices won’t stop working, and you can still control and automate Matter and non-Matter devices together in SmartThings.

Tell us more about smart home hubs. Do users need a hub to use Matter?

Yes, but you probably already have one! Matter devices connect locally, so you need a controller (or “hub”) from your favorite smart home platform to connect to and control devices when you’re at home, or away. Most smart home platforms — including SmartThings of course — have already updated devices like hubs, TVs, and smart speakers to be Matter controllers for their users.


Thank you, Daniel. Visit our website to learn more about Matter and how it works with SmartThings.

SmartThings Partner Spotlight: How Aeotec Keeps Customers Connected

Since 2013, we’ve proudly partnered with Aeotec, the leading maker of high-quality, everyday smart home products. What’s even more exciting is that their products, like the Aeotec Smart Home Hub, are exclusive and compatible with the SmartThings App, and connect to Works with SmartThings-certified devices, including Z-Wave, Zigbee, or Wi-Fi devices. We sat down with Aeotec to discuss how their products work with SmartThings — and how they keep users connected to their homes. Here’s what we learned.

Aeotec Smart Home Hub

First things, first. What do you need in order to set up a smart home with Aeotec and SmartThings?

All you need is the Aeotec Smart Home Hub, which acts as the brain of your smart home, and Aeotec devices such as Actuators – light switches, cameras, smart doorbells, alarm systems, etc. – and Smart Sensors for security, home energy-use monitoring, and more. Simply download the SmartThings app and follow the app’s step-by-step instructions for connecting the device.

That’s great! What are the benefits of using Aeotec and SmartThings?

A solid and reliable smart home! Using the SmartThings app, you can automate and control all of Aeotec’s smart devices and products from hundreds of other brands to build a system that works for you and your needs.

Can Aeotec-connected devices be controlled from anywhere? 

Our app lets you easily control and monitor Aeotec devices no matter where you are. You can also do so with other smart home appliances like Samsung TVs, refrigerators, cooktops, washers and dryers, AC, air purifiers, and more.

What about compatibility? Can you control devices from various manufacturers with SmartThings? 

Yes! The SmartThings app lets you personalize your smart home. For example, you can use Aeotec products with Samsung devices or Z-Wave sensors with Zigbee light bulbs.

Last question. Will the Aeotec Smart Home Hub support Matter in the future?

Yes, the Aeotec Smart Home Hub supports Matter and is certified as a Thread border router. Matter will be the de-facto standard in every home, offering consumers interoperability between devices, flexibility, and more choices when purchasing connected home devices.

Thank you, Aeotec! 

Learn more about how Aeotec works with SmartThings here, and stay tuned for more partner spotlights on our blog and Q&As with our innovative partners on Twitter

Samsung “Does the SmartThings” at CES 2023

We brought “Calm” to CES 2023, with an up-close look at how SmartThings can seamlessly integrate into your daily lives through our latest innovations. While many of our announcements stood out among exhibitors, the new SmartThings Station received the most buzz and excitement from both the media and industry. Want to know more? Read on for all of our highlights and stand-out announcements.

Bringing Calm to Our Connected World

We believe your smart home should work for you — and create a sustainable, safe, convenient (and even fun) living environment. While we have big dreams for what a calm connected world looks like, we demonstrated it at CES through the onboarding experience. In 2023, when you buy a Samsung device, SmartThings will simply ask you if you want to add it to your connected home. Instead of several steps to onboard the device, you only need to answer yes or no, making it more convenient for you to experience connected, smart living.

Hub Everywhere

Furthering our mission for Hub Everywhere, we introduced two new Matter-capable hubs for 2023: our TVs and the new SmartThings Station, a compact, wireless charger that also doubles as a hub to connect your smart home devices and create routines. Ready for bed? Just program the Station to automatically turn off your lights and TV for a custom night routine.

Sustainability

Saving energy matters now more than ever, which is why we’re placing sustainability at the core of our user experience. At CES, we announced our initiatives for sustainable living and commitment to making Net Zero Homes a reality with SmartThings Energy — a tool that’ll give you real-time data on your energy, water, and natural gas usage to help you reduce your carbon footprint (and your monthly energy bill). Because of our sustainability efforts, our connected home experience is the first mass-market Smart Home Energy Management System (SHEMS) to earn Energy Star certification.

SmartThings in the News

With an emphasis on our innovative technology and smart home solution, we received many awards and accolades during CES 2023. One of the most notable is the “Best of CES” award from Engadget for our ability to control connected devices throughout the home seamlessly. We also earned the “CES Innovations” award from the Consumer Technology Association (CTA) for making smart home technology more accessible and user-friendly.

The accolades didn’t stop there. Cementing our status as the most versatile and comprehensive smart home solution on the market, we were featured across top-tier, tech and consumer media outlets including Bloomberg, The Verge, CNET, TechCrunch, Men’s Journal, and USA Today’s Reviewed.

CES 2023 was a success, and we could not have done it without our partners, customers, and employees. Stay tuned for more updates on our latest products and innovations, as we further our commitment to creating one simple home system with a world of possibilities. 

SmartThings and Aeotec – A Connected Family

SmartThings is forging ahead with plans to accelerate the creation of an open IoT ecosystem powered by its technology. Earlier this year, we shared our plans to partner with companies that are leaders in the smart-home-automation space to manufacture and distribute SmartThings compatible hardware. We are pleased to announce that SmartThings and Aeotec are expanding our partnership in both the United States and European markets, furthering the innovative SmartThings portfolio in over 200 countries.

Aeotec Group has been a valued Works With SmartThings (WWST) partner for many years, as well as a recognized leader in design and development of SmartHome devices. Now, Aeotec and their European partner company, Z-Wave Europe GmbH, will add a “Works As a SmartThings Hub” (WASH) device, new sensors, cameras, and other Zigbee devices to its offerings. Beginning in Q1 2021, SmartThings and Aeotec will conduct joint activities to incentivize upgrades, including special offers for long-time SmartThings customers. Together with Aeotec, we are committed to maintaining, extending, and enhancing our portfolio for customers around the world.

What does this mean for customers? SmartThings will continue to provide lasting support to current device and platform users. While moving forward, Aeotec Group will support their hardware with the same standard our customers have come to expect. New customers with the Aeotec Smart Home Hub will be able to leverage the powerful SmartThings automations to create rich smart home experiences with our WWST products. This includes everything from the Aeotec Sensors to Buttons and Cams.

With more than 63 million active users – and growing each day – SmartThings’ evolution beyond these hubs and sensors allows us to focus on innovating and creating differentiated experiences. We are committed to working with partners to bring smart home functionality and capabilities everywhere consumers want to be, spanning over 5,000 devices including mobile phones, appliances, TVs, and more.

Our strategy as an open platform is to leverage leading hardware manufacturers to integrate our technology into new product lines – adding to the thousands of Samsung and WWST certified devices found in millions of homes. Aeotec has been a partner of SmartThings since 2013, and together have grown alongside one another to help build up SmartThings as the dominant smart home player.

Our partnership builds upon Aeotec’s world-class experience and commitment to quality in manufacturing smart home devices. We are pleased to collaborate with a company that customers trust and excited to continue bringing SmartThings into every home around the world.

Your Car Joins the Smart Home for the First Time

Smartcar and SmartThings Logos

Second to your home, your vehicle is probably one of your most sophisticated and prized devices. However, your smart home and connected car never got the chance to officially meet, until now.

During CES 2020, Samsung’s industry leading IoT platform, SmartThings, unveiled an exclusive partnership with Smartcar, the first and only car API for mobility applications.

In an industry first, SmartThings will deliver “car” as a capability.  Working with Smartcar, SmartThings users will be able to control both their home and their car through one platform, adding to the 5,000 devices and hundreds of third party partners that already work with SmartThings.

Smart homes and connected cars have always lived in separate ecosystems, each with their own services and devices. Smartcar’s technology will allow you to locate and unlock your car, read a vehicle’s mileage, fuel tank, or EV battery level, and more – direct from the SmartThings app. Through this partnership, Samsung SmartThings is the only IoT platform that will integrate with most new cars in the United States for our millions of active users.    

Imagine driving home after a long day at work waiting to relax and meditate.  As you turn the corner of your block, the garage door opens automatically, the air conditioner turns on, the lights are dimmed, and you enter into a peaceful room full of zen – all without saying a word or making a command.  

SmartThings is committed to expanding its open ecosystem, working with the most popular brands and devices to give consumers choice, peace of mind, all while technology sits in the background – allowing your home to take care of you and your family, whether you’re home or not. Stay tuned for more updates from Samsung’s SmartThings as Smartcar functionality rolls out early this year.

“Alexa, lock my front door.”

Amazon and SmartThings have added a little more smartness to your home! We’re excited to announce a new feature for Alexa that works with SmartThings; now Alexa can tell you the status of your smart lock and can lock the door for you! (Alexa won’t unlock the door for security reasons.)

Not only can you monitor your smart lock from anywhere with SmartThings, you can ask Alexa to help without picking up your phone. Find out how to add the Smart Home skill to SmartThings here.

There are plenty of compatible “Works with SmartThings” locks to use with voice control including models from including Yale, Kwikset and Schlage, so don’t worry about locking the front door when you have your hands full. And making sure you’ve secured the door is as easy as asking Alexa, no need to find your phone or get up to check. Use Amazon Echo and SmartThings to lock up your home, save a little time, and rest a little easier knowing peace of mind is just a phrase away.

Wherever you are, in your kitchen, in bed, or in your captain’s chair giving orders to your futuristic voice-controlled home, locking your door is as easy as saying “Alexa, lock my front door.”

Home Control with Google Pixel and Android Wear devices

Samsung SmartThings and Google have teamed up to bring you Home Control with Google Pixel and Android Wear devices! SmartThings is the only complete smart home platform to work with Home Control. Now you can control many of your SmartThings devices with the Google Assistant. Just speak a command to your Pixel phone or Wear device to interact with SmartThings, from dimming the lights in your living room to turning on the porch light.

While voice control using Google Home is fun, the power comes when you’re on the go. Control your home from your wrist or mobile phone wherever you happen to be in the world. Check that things are safe and secure, adjust your lights, change the temperature, or any number of other convenient controls.

Imagine you just received a message that a family member is heading home early, you can just say “Ok Google, set the thermostat to 70.” and make sure they come home to a warm house. If you want to make sure they don’t have to fumble for the lights when they come in just say “Hey Google, turn on all the lights in the living room.”

Ran out the door last minute and not sure if you turned off that one last light? Just ask Google to turn off the lights and enjoy the rest of your day without worrying about it. Perhaps you’re all settled in for the night and you realize the lights downstairs are still on, Google and SmartThings can take care of that, no need to get up!

It’s never been easier to control your smart home than with Google Home Control and SmartThings. It’s in the palm of your hand (or on your wrist!) no matter where you are, and with dozens of SmartThings supported devices you have a wide range of flexibility to grow your smart house.

Turning the light on is simple: just say “Hey Google!”

#GetToKnowYourCustomersDay Sweepstakes Rules

Official Rules: 2017 SmartThings Giveaway

THIS PROMOTION IS A SWEEPSTAKES. NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCE OF WINNING. THE PROMOTION IS VOID WHERE PROHIBITED OR RESTRICTED BY APPLICABLE LAW, AND ALL APPLICABLE FEDERAL, STATE AND LOCAL LAWS AND REGULATIONS APPLY. All federal, state and local taxes are the sole responsibility of the winner.

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Product Changes for 2017

At SmartThings we’ve always prided ourselves on being open and honest with our community–and sometimes that hurts. To be as transparent as possible, we’d rather tell you the good (and the bad) when we can. With that said, we have several unpleasant announcements:

Migration Tool
In 2014, we announced the SmartThings v2 Hub as the next generation Hub to replace our initial Kickstarter product. At that time, we were hard at work on a “migration tool” to help users who wanted to transition from the original Hub to the newer model. Unfortunately, after several false starts, we’ve come to the conclusion that it’s not feasible to reliably transfer settings and devices from the first version Hub to the newer model. With that, we are no longer planning to deliver a Hub v1 to Hub v2 migration tool.

We regret that we can’t deliver on our initial promise, but in order to release a migration tool we needed it to deliver a great experience. We found it would be extremely difficult to automatically exclude and shift devices to the new Hub, and we’re unable to meet the expectations we set. Our goal is to always deliver the best mix of features and customer experience, and we regret that we’re letting some of our most loyal customers down.

Windows Phone App
We also regret to announce that version 1.7.0 of the SmartThings app for Windows Phone will be the last major release for the Windows Phone OS. We are no longer able to provide the desired level of updates and support for this platform and have made the tough decision to discontinue Windows phone development.

Version 1.7.0 now offers support for Windows 10 features. Barring unforeseen issues, this version will continue to function (with Windows Phone 10 Anniversary update). On April 1, 2017 version 1.7.0 will be removed from the Windows app store, and it will no longer be possible to download it and install it onto a new device. We will continue to offer technical support through June 2017 for existing users.

SmartApp Curation
Finally, over the next few months, we will be removing SmartApps from the Marketplace that are no longer updated or supported by their developers. We will notify, where possible, the SmartApp developer beforehand, and help existing SmartApp users find alternatives.

SmartThings did not make any of these decisions lightly, and we understand that we are disappointing some of our users. However, these changes allow us to continue to focus on other products and services to help the whole of our community.