A Question About Hello, Home

A SmartThings customer writes in to ask a great question about configuring different actions in Hello, Home.

I’m using the new Hello, Home features and I have a question: So I went to configure the default “Goodbye!” option and I chose to turn on several lights. Under Additional Settings, I chose Automatically Perform “Goodbye!” when… and then chose two things from here: “Everyone leave” and “Things quiet down.”

I want it to work when both my wife and I leave (with our phones that are acting as presence sensors) and when there has been no motion on two of the motion sensors for 15 minutes.  

So I wanted to know if the multiple conditions are considered an AND or an OR? Do both conditions have to be true for it to activate Goodbye! or does only one of the two have to be true? I’m hoping it’s an AND as you add more conditions, but I wasn’t sure. 


Great question. The answer is, yes, any time you’re customizing Hello, Home and tap “Additional settings,” it creates an and scenario where all the conditions selected need to take place in order for the Hello, Home action or mode change to take place.

Example: If you want Hello, Home to automatically perform “Goodbye!” when everyone leaves and (“Additional settings”…) things quiet down for 15 minutes, then both of those things need to occur for Goodbye! to take place–not one or the other. This is true across the board for all Hello, Home actions.

rsz_photo_68Similarly, any time you tap “More options” when configuring things in the SmartThings Dashboard, it also creates an and scenario.

Example: If you’re customizing things in the Doors & Locks category and you select that you want to know when your front door is open, but only (“More options…”) on certain days and at certain times, then you will only receive a notification if your front door is open and it’s on the day(s) you select, and in the timeframe you select.

Hope that helps!


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Join the conversation! 9 Comments

  1. Again, it would be great if we could preview these sort of commands, or even run them on a virtual house online. Would love to see more of these and ‘try before you buy’. Also, do you guys list up any new smart things being developed anywhere?

    • You can run SmartApps and some “Solutions” in the simulator that is part of the web-based IDE but the Hello, Home features are still “coming soon”. We hope to add this ability in the coming months as we improve the developer tools.

      As far as new things we have the Labs devices. These are some special devices that are being tested by people who have volunteered for such things. We are hoping to open that up to the public soon as well. Current Labs devices: Phillips hue, Belkin WeMo, Sonos, and even more soon.

      • I saw your other post on the web-based IDE, and will check it out. I’ll enjoy running it through the paces and testing some ideas. I floated the idea on another post, but (for those of us in DC) it would be great if you guys had a public testing room at your DC office where folks (me) could get some hands-on testing done.

        Are you considering working with Lockitron, August, Doorbot, or other developers? I could see a lot of practical collaborations there.

        Thanks for answering my questions!

  2. Why is the Android app being neglected? The iPhone app is so far advanced from the crap Android app. This has got to be addressed — doesn’t Android have a bigger overall market share these days?

  3. When can we expect “Hello, Home” for Android? I learned about the new feature only when responding to your survey. Disappointed to see it’s not available in Android.

  4. We should use latest technology to reduce our work. I know that people use technologies for their homes. I like it. This is my request to everyone to read this article and know more about this topic.

  5. I cannot replicate the following AND example…
    “Example: If you want Hello, Home to automatically perform “Goodbye!”
    when everyone leaves and (“Additional settings”…) things quiet down for
    15 minutes, then both of those things need to occur for Goodbye!”

    When I try this, I get:
    perform “Goodbye!” when everyone leaves OR things quiet down for
    15 minutes.

    • Agree… This article is 100% factually incorrect. If you create a Hello Home action with multiple “Automatically preform” triggers it specifically says eg. “Automatically preform “Good Evening” when…. Someone Arrives OR Sunset” WTF!?


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