Category: News

Arlo on the SmartThings platform


In case you missed it, SmartThings is happy that Netgear’s Arlo Wire-Free camera is now on the SmartThings platform. Arlo is the only wire-free, indoor/outdoor, motion sensor camera on our platform.

Add Arlo Wire-Free cameras to your SmartThings Smart Home Monitor to provide full visibility inside and outside your home, trigger video clips when something unexpected happens (like your teen coming home after curfew); or view live video from your Arlo cameras in the SmartThings app.

With SmartThings and Arlo, trigger lights to turn on and run a “Welcome Home” (or any other) routine when motion is detected by the Arlo camera.

The versatility of Arlo with the power of SmartThings is a leap forward for the smart home.

Upcoming—New App Authentication Measures


The safety and security of your home are fundamental to our mission at SmartThings. Starting September 15, 2016, the latest versions of the SmartThings mobile app will begin using new authentication measures to help keep your home private and secure.

While this change should go mostly unnoticed, you will be logged out of the SmartThings mobile app the first time it is opened after the update.

The new version numbers of the SmartThings app that contain this change are:

  • Android: 2.2.0
  • iOS: 2.2.0
  • Windows Phone: 1.6.2 (coming soon)

If you or your shared users forget to open the SmartThings app right away – don’t worry! Features like mobile presence that run in the background will continue to function. We do recommend updating the SmartThings mobile app as soon as possible to avoid any loss of functionality and to increase security.

If you do not update, as of December 6, 2016 you will be automatically logged out and unable to log back in until you update the app. Remind any shared users to update and log back in before that date to ensure their automations continue to run correctly.

Please note that if your phone is incompatible with SmartThings (Android OS less than 4.0 or iOS 8.1 or prior), you will be unable to receive this update. As of December 6, 2016, incompatible phones will no longer support the mobile app and you will be unable to log in.
We appreciate your understanding while we implement this improvement. If you have any questions, please contact support via phone, chat, or email!

The SmartThings Olympic Challenge

With the Olympics set to kick off today in Rio, we can’t help but feel inspired to push ourselves to our limits and dream big. While most of us might not be able to run, swim, and tumble our way to glory, we do have the power to rethink what is possible with SmartThings. Read More