Author: Abbie Byrom

New SmartThings App Update Available

We’ve been hard at work behind the scenes, and we’re excited to introduce our users to a new interface and look for the SmartThings app that makes controlling and monitoring your home easier than ever.

This app update, available on iOS and Android, was designed to make navigation more seamless and the overall design and functionality more intuitive in how users are using the app to automate their homes.

Users can now access a redesigned home screen for quick navigation, easily find all of their devices through search by brand, and see each of their devices categorized by room.

We’ve also added product photos to our setup process to make it as easy as possible to add TVs and home appliances to the app.

Here’s what you can expect from our new look:

  • Your SmartThings app now reflects your home’s unique set up showcasing devices room by room.
  • Favorite scenes and devices are showcased on your new “Home” screen for quick and easy access.
  • Navigation is easier, and more intuitive.  With this feature you can access all of your devices, scenes and automations in a selected location.
  • Users can move to another location or main menu items like devices, rooms, scenes, members, automations and history.
  • Context based status updates have launched on your home screen; the most important alerts are now shown when you open the app.
  • Device setup is easier! Product photos and clear step by step descriptions are available.  We’ve also made it easier to set up your TVs and home appliances.
  • Continue expanding your ecosystem- you can now search and add devices by brand.

If you need assistance with the changes, our customer service team would be happy to answer any questions you may have on our new look and features. Get in touch with us by phone at 1-800-SAMSUNG or send us a note at

SmartThings – Update Your Login

We’re excited to announce that we’re updating to Samsung Account!

This is a step forward in our journey to prepare you for the new SmartThings app, which will bring you access to hundreds of Samsung devices and services in addition to all of the Works with SmartThings products you already use and love.

It’s easy to update your account in the SmartThings Classic app. When you see a banner with an account update notice, just follow this guide or follow the prompts within the app to update your login. Don’t see it quite yet? The account changes are being released in small groups to ensure the best possible experience so not all users will see the update at the same time, but expect it to pop-up soon.

The process may take a few minutes to complete and during this time, you won’t be able to use SmartThings Classic. After you complete the process, you will be logged out of the SmartThings Classic app on all other devices. Going forward, you will use your Samsung account to access the SmartThings Classic app.

Don’t have a Samsung account? No problem. You will be able to create one when you update your login. Already have a Samsung account? Great! Use those credentials when you update your login.

Once you’ve updated your login account, please continue to use the SmartThings Classic app until you receive additional communications from us. We’ll be back in touch when the next steps are ready, and we’ll give you plenty of time with each step to transition to the new SmartThings app, which we can’t wait to share soon.

Still have questions? Check out our FAQs or get in touch with our support team here.

The New SmartThings App is Here

We’re delighted to announce that a brand new SmartThings app is here.

As announced at CES, Samsung is uniting all of its IoT applications in Spring 2018, including Samsung Connect, Smart Home, Smart View and more, into the SmartThings app. This will make it even easier to connect and control hundreds of devices directly by phone, TV, or car – all from a single application.

The new SmartThings app is our first step towards making this happen, and brings simplicity and connectivity to a wider range of smart devices so our users can easily and securely control their homes, and is available to download now from the Google Play and Apple App Stores.

We are working to ensure a smooth transition for our existing users, and to make the process as painless as we can, we’ve renamed the current app our users use (and will still see in their phones) to SmartThings Classic.

If you are a new SmartThings user, you will be directed to download the new “SmartThings” app to begin to monitor, control, and automate your home from anywhere in the world, and begin to add as many connected lights, locks, sensors, and devices as suits your unique personality and lifestyle.

We can’t wait to welcome you into an even better way to control your home. Have more questions? See our FAQs here

SmartThings + Evolved Vehicle Environments (EVE)

When you’re driving away from home, it’s easy to worry if you’ve locked the front door or remembered to close the garage door. So we at SmartThings are excited to announce that we’ve partnered with Evolved Vehicle Environments (EVE) and their EVE for Tesla solution EVEConnect, the most advanced connected home and connected car integration solution, to bring a new community of users peace of mind from anywhere.

Integrating the smart home and the connected vehicle so you can monitor and control your home even when you’re on-the-go, this partnership gives unprecedented continuity as you move throughout your day. Now, Tesla drivers can access, update, and receive real-time information about their smart home products, all from the front seat.

For example, a driver leaving their home could turn off the lights in their living room or lock the back door all through SmartThings. So you will not only know the status of your home devices, but also be able to adjust anything you may have missed without adding time to your commute.

Ergonomically designed for safe and effective in-car usage, EVEConnect provides seamless connectivity, while reducing driver distraction. Real-time home information and alerts of unexpected activity are continuously updated and clearly displayed on the dash, removing the problem of connectivity “downtime”.

As we continue to broaden the SmartThings experience, we look forward to finding new and better ways to make it easy to control all of your ‘things,’ and are excited to continue to expand the limits of the smart home.

Secure your SmartThings app with Fingerprint Authentication and Touch ID

At Samsung SmartThings, we take pride in our emphasis on security and we are happy to announce that Fingerprint Authentication and Touch ID are now available in the SmartThings mobile app.

Why use Fingerprint authentication or Touch ID?

Fingerprint Authentication and Touch ID provide you with a simple and secure solution for verifying your identity without the need to enter a PIN or password every time you open the SmartThings app.

How does it work?

After enabling Fingerprint Authentication or Touch ID, your fingerprint will be required to “unlock” the SmartThings app if you haven’t opened it in a while. If your phone gets into the wrong hands, you can have peace of mind that a stranger cannot access your Smart Home. If your children tend to get curious when playing games on your phone, rest assured that they will not be able to open SmartThings and start a light show in your living room when you’re not looking.

If your phone’s fingerprint scanner is unable to identify your fingerprint, all is not lost! You will be required to sign in to the SmartThings app using your SmartThings or Samsung account to regain access.

Can I use it now?

Yes! If your phone has a fingerprint scanner and supports Fingerprint Authentication (Android) or Touch ID (iOS), you can get started right now! For step-by-step instructions, see our support guide for Fingerprint Authentication and Touch ID.

Your routines, even smarter

A smart home should be a dynamic home that can adapt to everyone’s needs. SmartThings Scenes gives you the opportunity to create customized scenarios within a routine, to create an intuitive smart home experience based on you!

How it works:

Scenes are the best way to control a group of lights to create the perfect mood for any room in your home. You can group multiple bulbs, switches and outlets in a single Scene. For example, you can dim one bulb, change the color of another, and turn off a switch at the same time with a single command.

With the launch of scenes for SmartThings, you can do more with smart lighting in your home by instantly activating customizable lighting actions for multiple lights at once. A Scene is like a routine – only better. With a Scene you can create “Homework Lighting” within an “After School Routine” that starts at 4pm when the kids come home. Your color tunable smart bulbs can be programmed to be bright white during that time of day in the kitchen, den, and dining room – all at once – for ultimate concentration. At sundown, a Scene can activate warmer lighting for optimal relaxation during a “dinner time” routine. Scenes can be triggered via app or voice, so when life hands you those moments where you need to be hands free (‘dinner time’) you can still set your lighting to your preferences through Scenes.

What if you need lighting even more customized? With Scenes, you are able to create a Bedtime Scene to turn off your bedroom’s ceiling lights, turn your night light on, and set its color temperature to warm white. Not a morning person? Set a Wake Up Scene to change the color of your bedroom bulbs and use a Good Morning Routine to activate the Scene automatically.

Ready to get started? Stop by our Shop to pick up the smart lighting products that will help you set the scene for all your favorite at-home routines.

A smarter way to protect your home

At Samsung SmartThings, we strive to offer our users the most choices when it comes to their home devices, whether it’s partnering with new products and partners – or finding new ways to control, automate and monitor your home.

So continuing this commitment, we’re excited to announce our newest partnership with ADT – and the launch of a new professionally monitored, self-installed security and life safety solution powered by the SmartThings platform – all backed by ADT professional monitoring with no long-term contract necessary.

Consisting of a Home Security Starter Kit and Home Safety Expansion Pack, the new solution from Samsung and ADT gives anyone the ability to grow their connected home ecosystem as their needs evolve. The products will be available for pre-sale on and today, and available in Best Buy stores on October 29.

What’s Inside

With the intelligence and connectivity of Samsung and the unmatched professional monitoring of ADT, the Samsung SmartThings ADT home security system is a customizable, DIY security solution that connects with hundreds of compatible SmartThings devices to allow for one central control point.

The basis for the new DIY system is the Home Security Starter Kit, which includes the Security Hub, two Door and Window Detectors, and one Motion Detector. The system size can be expanded with additional detectors and alarms as needed, including fire, carbon monoxide and water leak detection with the addition of the Home Safety Expansion Pack.

The ADT Security Hub touchscreen panel, used to arm and disarm your home, also has a built in SmartThings Hub. This allows users to add and control their favorite smart home devices, like lights, cameras, doorbells, door locks, thermostats, sensors, voice assistants, and more within the SmartThings App as they expand their smart home. From the Android- and iOS-compatible SmartThings mobile app, consumers can easily manage these devices and sensors, set up routines, and receive alerts based on their preferences, as well as check on the security of their home.

What’s Next

Innovating with purpose is at the core of how we develop our products and choose our partners, and finding new ways to make your home smarter, easier is our goal.

As we continue to find new ways to make controlling your home effortless, we’re excited to roll out more service offerings like these – that bring together the best devices in the world, all in one app – without cluttering your home with extra products and complicated contracts.

In Q1 2018, customers will be able to add a unique video solution to their Samsung SmartThings ADT home security system. The new solution will combine custom camera hardware, cloud video storage and exclusive on-demand safety options, all seamlessly managed in the SmartThings mobile app.

Connect, protect, and enjoy a smarter peace of mind.