CNET Video: Get Smart With SmartThings

In an accompanying video to CNET’s product review of SmartThings, editor Ryan Crist offers a video walkthrough of the SmartThings Hub, family of sensors, and app. Check it out here.

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  • Cory_S

    Seems like this is more of an unboxing more so than a review. I feel he would had mentioned how the multi sensor temperature swings are wildly inaccurate, and mobile presence is pretty hit or miss if he had used it much.

    • eliot_smartthings

      Sorry to hear you’re frustrated, Cory. The editor does provide a two-page review of SmartThings and reports that “sensors performed very well in my tests, never failing to catch a trigger.” http://reviews.cnet.com/smart-home/smartthings-know-and-control/4505-9788_7-35833449.html

      That said, we 100% want to make sure you’re having a good experience with SmartThings. If anything is going awry, please feel free to reach out to support@smartthings.com and we’ll give you a hand ASAP.

      • Cory_S

        I have documented these issues with support, and many others have reported the same problems on the Build forum. I even brought up the multi sensor issue among many others on a conference call with Smartthings, and the impression I got was it is a known issue with no solution yet found.